BaaN Administrator / Infor BaaN Admin SME

• Manage and support BaaN (Infor BaaN) administration activities ensuring smooth ERP system operations.

• Act as a Subject Matter Expert (SME) for BaaN/Infor ERP implementation, support, and enhancement projects.

• Interact with business process consultants and SMEs to gather functional and technical requirements.

• Analyze business requirements, perform fit-gap analysis, and design end-to-end ERP solutions.

• Provide cross-functional support and leadership in discussions with customer teams and stakeholders.

• Ensure effective troubleshooting and resolution of ERP-related issues to maintain system stability.

• Collaborate with multiple teams to ensure seamless integration and optimal performance of ERP processes.

• Support implementation activities including configuration, testing, and deployment of ERP solutions.

• Maintain documentation of system configurations, processes, and solution designs.

• Ensure alignment of ERP solutions with business objectives and organizational standards.