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Job Description

Job description

We're searching for a talented and passionate Subject Matter Expert having expertise on LB, DNS, DHCP, IPAM , network, and security technologies to join our CoE Managed IT Services, which is responsible for remotely managing, securing and supporting Cloud & IT infrastructure for our customers around the world. You will provide design, engineering, configuration, administration, maintenance and support of LB, DNS, DHCP, IPAM (DDI), network, & firewall infrastructure deployed in the customer environment. You will be required to handle multiple assignments concurrently, leveraging experience skills in handling complex environments and coordinating task among teams. You will be required to work in 24x7 shift rotations to ensure service availability to our customers.

Role & responsibilities

  • Manage Load Balancer, DNS, DHCP, IPMA (DDI), network, firewalls in the customer environment
  • Manage operational maintenance, security, and availability of infrastructure
  • Perform analysis and diagnosis of complex issues, troubleshoot and resolve to restore services
  • Perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters
  • Perform Root Cause Analysis (RCA) as part of problem management
  • Assist in analyzing historical usage for tracking and trending
  • Identify performance bottleneck and suggest for the improvements
  • Implement capacity improvement plan
  • Develop and maintain the Technical Disaster Recovery Plan. Provide technical support during disaster. Execute Technical Disaster Recovery plan during DR and DR drill.
  • Remediate security vulnerabilities identified by IT Security team
  • Prepare and manage HLD & LLD , process and technical documentation

Preferred candidate profile

  • BE/B.Tech/MCA/B.Sc. (IT/Computer Science)
  • CCNP/CCIE, Palo Alto/Checkpoint certification, ITIL certification
  • F5/Citrix NetScaler certification
  • Experience on managing large scale DDI implementation and network environment
  • In-depth knowledge of IPv4, IPv6, DNS/DHCP, IP Address Management
  • Good hands-on experience on installation and configuration of network (switches, routers) and security devices (firewalls) and network services (like NTP, RADIUS etc.)
  • Basic Knowledge on any Scripting language like PowerShell, Python, Pearl etc
  • Should have knowledge of ITIL processes. Experience working in ITIL tools like Service Now etc.
  • Knowledge or experience on load balancers (F5, NetScalar), IPAM (Infoblox), internet gateways
  • Experience working with some or all technologies below:
  • Azure/AWS/GCP
  • IPAM/DNS/DHCP/NTP
  • Cisco switches / routers
  • Palo Alto/ Fortigate / Checkpoint firewalls
  • F5 / Citrix NetScaler

More Info

Job Type:
Industry:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

We are making business life easier, every day and all around the world

As a global IT and communications services provider, Orange Business Services helps companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their people, sites and machines securely and reliably.

Through a unique combination of robust network and IT infrastructure, managed services and professional, reliable people, we do everything we can to offer an outstanding customer experience - helping to change business life for the better.

Some facts & figures:
- we have nearly 28,500 staff in 100 countries & territories
- our network, the world's largest, reaches 220 countries and territories, including 88 Russian regional subdivisions and 200 Chinese cities.

about our customers:
- 3,000 multinationals
- 2/3 of top global 100 companies
- 70% of Fortune 500 financial services companies
- 8 million business mobile users

Our mobile operations span 26 countries and serve 207 million mobile customers, including 8 million business customers. As a founding member of the FreeMove Alliance, our mobile coverage spans 80 countries and serves +500 million customers.

Job ID: 117055559