Azure L2 Support Engineer
Azure L2 Support Engineer
GeekSoft ConsultingThis job is no longer accepting applications
Job Description
- Help design, build and continuously improve the clients online platform.
- Research, suggest and implement new technology solutions following best practices/standards.
- Take responsibility for the resiliency and availability of different products.
- Be a productive member of the team.
- Leads with 8+ Years Experience in ITIL/Support, status reporting and incident management.
- Lead a support team of 5+ members.
- Manage ITIL-based Incident, Change, and Problem Management.
- Oversee Azure Cloud and Data Production Support Operations.
- Ensure SLA adherence and drive technical debt reduction initiatives.
- Prepare and present issue/incident status reports for leadership reviews.
- Manage stakeholders and handle escalations effectively.
- Demonstrate strong ownership and excellent communication skills.
- Hands-on experience with Azure Data Factory (ADF), Azure Databricks (ADB), Python, SQL, Dynatrace Monitoring, and troubleshooting.
- Strong troubleshooting and issue resolution skills.
- Experience with ITIL/ServiceNow.
- Azure Cloud and Data Production Support Operations.
- ITIL/ServiceNow – Incident, Change, and Problem Management.
- Strong troubleshooting and issue resolution skills.
- Hands-on experience with Azure Data Factory (ADF), Azure Databricks (ADB), Python, SQL, Dynatrace Monitoring, and troubleshooting.
- A challenging, innovating environment.
- Opportunities for learning where needed.
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