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Azure L2 Support Engineer

  • Posted 7 hours ago
  • Be among the first 10 applicants

Job Description

  • Help design, build and continuously improve the clients online platform.
  • Research, suggest and implement new technology solutions following best practices/standards.
  • Take responsibility for the resiliency and availability of different products.
  • Be a productive member of the team.

Requirements

  • Leads with 8+ Years Experience in ITIL/Support, status reporting and incident management.
  • Lead a support team of 5+ members.
  • Manage ITIL-based Incident, Change, and Problem Management.
  • Oversee Azure Cloud and Data Production Support Operations.
  • Ensure SLA adherence and drive technical debt reduction initiatives.
  • Prepare and present issue/incident status reports for leadership reviews.
  • Manage stakeholders and handle escalations effectively.
  • Demonstrate strong ownership and excellent communication skills.
  • Hands-on experience with Azure Data Factory (ADF), Azure Databricks (ADB), Python, SQL, Dynatrace Monitoring, and troubleshooting.
  • Strong troubleshooting and issue resolution skills.
  • Experience with ITIL/ServiceNow.
  • Azure Cloud and Data Production Support Operations.
  • ITIL/ServiceNow – Incident, Change, and Problem Management.
  • Strong troubleshooting and issue resolution skills.
  • Hands-on experience with Azure Data Factory (ADF), Azure Databricks (ADB), Python, SQL, Dynatrace Monitoring, and troubleshooting.

Benefits

  • A challenging, innovating environment.
  • Opportunities for learning where needed.




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About Company

Job ID: 151872635

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