Azure Administrator

Job Title: Azure Administrator

Position Type: Full-time

Location: Remote

Company Overview:

ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.S. and international companies. For over 20 years, Microsoft and its partners have recommended ALIANDO for licensing, consulting, and managed services to corporations large and small. The company offers competitive pay and comprehensive employee benefits, including health insurance, fitness allowances, work-from-home allowances, paid maternity and parental leave, and generous PTO.

At ALIANDO, we aim to unleash the potential of people and technology. Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone to ensure that every employee has a path to success. We're in it together to make life better for each other, our customers, our partners, and our communities.

About the Role:

We are looking for an experienced Azure Administrator (L1/L2) to join our team. The ideal candidate should have hands-on experience managing Microsoft Azure infrastructure, supporting production environments, and resolving incidents related to Azure services. The role requires expertise in Azure IaaS, networking, operating system administration, and ticket-based support while ensuring high availability and operational excellence.

Key Responsibilities

• Manage, monitor, and maintain Microsoft Azure infrastructure and cloud resources.
• Provide L1/L2 operational support for Azure environments, including incident resolution and service request fulfillment.
• Administer Azure IaaS resources such as Virtual Machines, Virtual Networks, Storage Accounts, and Load Balancers.
• Configure, troubleshoot, and maintain Azure networking components, including:
• Azure Firewall
• Application Gateway
• Virtual Networks (VNets)
• Network Security Groups (NSGs)
• VPN Gateway
• Support and manage Azure Kubernetes Service (AKS) environments.
• Perform operating system administration for:
• Windows Server
• Linux (RHEL and SLES)
• Monitor system performance, identify issues, and implement corrective actions.
• Handle service requests, incidents, and problem tickets through ITSM/ticketing tools while adhering to SLA timelines.
• Collaborate with cross-functional infrastructure, networking, and security teams to resolve complex issues.
• Perform system patching, health checks, and routine maintenance activities.
• Create and maintain technical documentation, SOPs, and operational runbooks.
• Participate in on-call support and shift rotations as required.

Required Skills

• 3+ years of hands-on experience in Microsoft Azure Administration.
• Strong understanding of Azure Infrastructure as a Service (IaaS).
• Experience managing Azure Networking services, including:
• Azure Firewall
• Application Gateway
• Virtual Networks
• NSGs
• VPN Gateway
• Hands-on experience with Azure Kubernetes Service (AKS).
• Strong Windows Server administration skills.
• Linux administration experience with:
• Red Hat Enterprise Linux (RHEL)
• SUSE Linux Enterprise Server (SLES)
• Experience working with ITSM/ticketing tools such as ServiceNow, Jira Service Management, BMC Remedy, or similar platforms.
• Knowledge of incident management, service requests, and change management processes.
• Familiarity with Azure Monitor, Log Analytics, and Azure Portal.
• Good understanding of networking concepts, DNS, TCP/IP, and security best practices.

Preferred Qualifications

• Microsoft Azure Administrator Associate (AZ-104) certification.
• Basic knowledge of PowerShell or Azure CLI.
• Exposure to Infrastructure as Code (Terraform or ARM templates) is an added advantage.
• Understanding of ITIL processes and best practices.

ALIANDO is an equal-opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Henson Group are considered without regard to any protected category, including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.