Axway APIM Module Lead - Service Support

The candidate will be supporting the global customers on Axway APIM suite

1. Exposure supporting an Integration/API Management platform like Axway API Gateway/ CA API Gateway/ MuleSoft API Gateway/IBM API Connect/ APIGEE/ KONG/ 3Scale or similar API Gateway products
2. Must have strong knowledge on Unix and Linux administration
3. Knowledge around Webservices, SOAP and REST
4. Knowledge around Network fundamentals & related Troubleshooting
5. Knowledge around Communication protocols - HTTP, HTTPS, FTP, SFTP, MQ, JMS etc.
6. Knowledge around Network security concepts (Encryption / Authentication / Certificates), OAuth, LDAP etc.
7. Autonomous with one programming language/scripting
8. Autonomous with one Database. Good understanding of SQL
9. Production support experience

Operational

1. On call support as & when required by the project.

Soft Skills / Experience

1. Good communication skills - both written and verbal.
2. Customer/Front Office engagement experience

Desirable:

1. Knowledge of ITIL practices, Incident/Problem/Change Management experience
2. Ability to work independently and have Learnability Skills.
3. Exposure on Docker, Kubernetes and Container-based solutions.
4. Exposure on Cloud like AWS, Azure or Google Cloud.
5. Exposure to NoSQL/MySQL/Cassandra