Company Description
TELUS Digital designs, builds, and delivers innovative solutions to enhance the customer experience for global brands. The company offers services that support digital transformation journeys and enable clients to embrace next-generation technologies. TELUS Digital partners with brands across various industries, including tech, communications, ecommerce, healthcare, and travel.
Role Description
This is a full-time hybrid role for a Devops Engineer at TELUS Digital in Noida. The role involves managing day-to-day support activities, coordinating with development teams, resolving technical issues, and ensuring smooth operations. Some remote work is acceptable for this position.
Job Summary:
- Lead technical operations for cloud-native applications on AWS, including EC2 and EKS
- Troubleshoot complex, multi-tier Java applications and infrastructure issues
- Perform advanced log analysis using Splunk and develop custom queries
- Monitor and optimize application performance using APM tools (Datadog,AppDynamics, DynaTrace, or New Relic)
- Document application dataflows and architecture for operational transparency
- Mentor and guide team members, fostering a culture of continuous learning
- Collaborate with development teams to build, deploy, and support application packages on VMs and Kubernetes
- Lead the migration of CI/CD pipelines from Cloudbees to GitHub, ensuring seamless integration and improved workflow efficiency.
- Design and implement automated test cases for both lower-level and production environments to ensure consistent quality and early defect detection.
- Develop and maintain robust sanity and smoke testing suites to validate
- core functionality and system stability during deployments.
Required Skills & Experience
Cloud & Infrastructure
- 10+ years in System Administration, DevOps, or Architecture roles within large-scale IT environments
- Hands-on experience with AWS services (EC2, EKS) and certified at AWS
- Cloud Practitioner level or higher
- Strong understanding of Infrastructure as Code (IaC) using Terraform
- Experience migrating workloads from on-premises to AWS
Application & DevOps
- Advanced support for Java applications, including thread/heap analysis
- Deep knowledge of application-to-database interactions (Oracle, MongoDB,JDBC)
- Proficient in GitLab CI/CD, Cloudbees, and GitHub
- Skilled in scripting with Python, Bash, or Groovy
- Familiar with Docker, Kubernetes, and Helm (preferably on EKS)
- Experience with Istio service mesh is a plus
Monitoring & Testing
- Strong log analysis skills using Splunk
- Proficient with APM tools like Datadog, AppDynamics, or New Relic
- Hands-on experience with JMeter, Selenium, and UI Automation Testing
- Solid understanding of API Testing, Sanity Testing, and Test Automation
- Ability to write automated test cases in Java or Python
Soft Skills & Leadership
- Excellent verbal and written communication skills across technical and non-technical audiences
- Proven leadership and mentoring capabilities
- Strong interpersonal skills and a collaborative mindset
- Self-driven, curious, and committed to continuous improvement
