As an Operations Engineer, you are a proactive and detail-oriented professional with a strong foundation in cloud technologies, particularly AWS. You thrive in a collaborative environment and are committed to delivering exceptional operational support for our connected devices and systems. Your passion for continuous learning drives you to seek innovative solutions that enhance user experience and system performance.
What You'll Do
Operational Support
- Provide day-to-day support for cloud-based systems and services, ensuring high availability and optimal performance for connected tools and outdoor products.
Monitoring & Incident Management
- Implement and manage monitoring tools (e.g., Datadog, Mixpanel) to proactively detect and resolve issues.
- Participate in incident response and resolution efforts, minimizing downtime and disruption.
Cross-Functional Collaboration
- Collaborate with development, security, and product teams to ensure system reliability and security.
- Contribute to defining and enforcing operational and security best practices.
Cloud Management (AWS)
- Manage cloud infrastructure including API Gateway, Lambda, DynamoDB, RDS, and S3/CloudFront.
- Assist with deployment, performance tuning, and cost optimization in the AWS environment.
CI/CD Practices
- Drive the implementation and maintenance of CI/CD pipelines using Bitbucket-CI and Jenkins.
- Ensure smooth and efficient deployment processes for both mobile and web applications.
DevSecOps Implementation
- Support the shift to a DevSecOps model, integrating security into every stage of the development lifecycle.
Infrastructure as Code
- Leverage Terraform or similar Infrastructure-as-Code (IaC) tools for provisioning and managing cloud resources efficiently and consistently.
Continuous Improvement
- Analyze performance metrics to identify areas for optimization.
- Suggest and implement improvements while documenting processes for team-wide knowledge sharing.
Documentation & Reporting
- Maintain accurate documentation of system configurations, operational processes, and incident reports.
- Support performance reporting by generating regular KPIs and insights for stakeholders.
Qualifications & Skills
- Strong foundational knowledge in AWS cloud services.
- Experience with monitoring tools (e.g., Datadog, Mixpanel).
- Working knowledge of CI/CD pipelines, Bitbucket-CI, Jenkins.
- Hands-on experience with infrastructure management tools (e.g., Terraform).
- Familiarity with API Gateway, Lambda functions, DynamoDB, RDS, S3, and CloudFront.
- Understanding of DevOps and DevSecOps practices.
- Excellent problem-solving and collaboration skills.
- Strong documentation and reporting capabilities.
Preferred Certification
- AWS Certified Cloud Practitioner (preferred, not mandatory)
