AWS Cloud Monitoring / Observability Engineer

About TrueID

TrueID is at the forefront of digital transformation in biometric-based identity management, delivering secure and reliable digital identity solutions for fintech, banking, and e-commerce. Our team members work on impactful digital identity projects that support large enterprises and international clients. We provide an environment that encourages innovation and practical problem-solving, giving engineers meaningful opportunities to contribute to real-world identity solutions.

All TrueID employees gain exposure to overseas projects, collaborating with diverse teams and customers and enhancing their professional development. TrueID's focus on building robust, cloud-based identity systems has positioned the company as a reliable partner in the digital identity ecosystem.

Our platforms and services run on AWS, and as we expand our product and service portfolio, we need to ensure that our cloud environment remains well-architected, scalable, secure, and aligned with industry best practices

Job Description:

We are seeking a seasoned AWS Cloud Monitoring / Observability Engineer with 5+ Years of strong hands-on experience in designing, implementing, and operating monitoring and observability solutions in AWS environments.

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Job Location: Hyderabad, Work from TrueID office.

Required Skills & Experience:

• AWS Monitoring Services: Amazon CloudWatch (Metrics, Logs, Alarms, Dashboards), CloudWatch Agent
• Logging & Log Management: Centralized logging, log retention policies, log analytics
• Tracing & APM: AWS X-Ray, application-level tracing, service maps
• Observability Stack: Metrics, logs, traces correlation; SLI/SLO/SLA monitoring
• Alerting & Incident Management: Alarm design, threshold tuning, incident response workflows
• Application Monitoring: EC2, EKS, ECS, Lambda, RDS, ELB monitoring
• Automation: Lambda-based remediation, EventBridge, CloudFormation/Terraform
• Dashboards & Reporting: Operational dashboards, health views, executive summaries
• Security & Compliance Visibility: Audit logs, access logs, monitoring for security events
• Operations: Troubleshooting performance issues, root cause analysis (RCA), continuous improvement

Nice to Have:

• Experience with OpenTelemetry, Prometheus, Grafana are Mandatory
• Monitoring for large-scale or multi-account AWS environments
• Exposure to SRE or DevOps practices
• AWS Solution Architect Associate- Certification

we are looking for immediate joiners, interested candidates can share your resume to [Confidential Information]