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AVP/VP - Enterprise Technology Leader - Noida/Pune

20-25 Years
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  • Posted 18 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Be recognised as a Senior Leader in a leading IT Services Organization
  • You'll join a high-performing business, backing talented individuals

Job Description

Key Responsibilities1. Enterprise Technology Strategy & AIDriven Transformation

  • Lead the enterprise-wide technology infrastructure & operations strategy, embedding AI to move from reactive to predictive and autonomous operations (AIOps).
  • Build and drive the AI strategy & roadmap, elevating user experience and modernizing service management across digital workplace, service desk, and asset management.



2. Technology Operations Leadership

  • Oversee Digital Workplace Services, Service Desk, Asset Management, automation strategy, and overall enterprise techops delivery.
  • Ensure reliable, secure, scalable operations across multigeography, 24x7 environments.



3. Service Management Transformation

  • Drive endtoend service management improvements, modernizing processes, standards, and platforms (e.g., ServiceNow) to elevate user experiences.
  • Identify, optimize, and govern critical enterprise support processes and metrics.



4. Enterprise Delivery & Architecture Alignment

  • Lead Indiabased delivery teams and ensure synergy across global capability groups for technology architecture, engineering, and operations.
  • Govern delivery for enterprise systems (ERP, HCM, CRM, portals) and participate in architecture/design discussions and program governance meetings.



5. Vendor, Partner & Ecosystem Management

  • Manage strategic partnerships with OEMs, cloud providers, big consulting firms, and niche tech partners, ensuring governance, cocreation, and innovation.
  • Act as a key liaison with equipment suppliers, service management platform teams, and global delivery partners.



6. CloudFirst Enterprise Operations

  • Ensure a robust, scalable cloudfirst technology ecosystem supporting enterprise processes across the value chain (e.g., hiretorehire, recordtoreport).
  • Strengthen interoperability and enable bestofbreed platform integrations.



7. Digitization, Automation & Innovation

  • Drive adoption of AI/ML, intelligent automation, workflow platforms, Web 3.0, metaverse, and integration technologies.
  • Align architecture, engineering, cybersecurity, and operations teams to support digitization goals.



8. Talent Leadership & Organizational Development

  • Lead large teams (direct, partner, virtual), including succession planning, retention, and leadership development.
  • Scale digital workplace capability (devices, software, licenses) in line with business growth.



9. Stakeholder, CXO & Industry Engagement

  • Engage with CXOs, business unit heads, internal and external auditors, and industry forums.
  • Represent enterprise tech operations in leadership committees, transformation forums, and capability showcases.

The Successful Applicant

  • A visionary enterprise technology leader with a strong AIfirst mindset, capable of transforming techops into predictive and autonomous operations.
  • 20-25 years of experience leading largescale enterprise technology infrastructure, operations, and transformation across global, 247 environments.
  • Deep expertise in Digital Workplace Services, Service Desk, Asset Management, ITSM, and technology operations.
  • Proven track record in driving AI/MLenabled automation, AIOps, workflow automation, and digitization programs.
  • Strong background in cloudfirst architecture, with hands-on experience across cloud platforms and enterprise systems (ERP, HCM, CRM).
  • Experienced in governing technology delivery, architecture, engineering, and enterprise tech serviceability frameworks.
  • Demonstrated ability to lead large, diverse, multigeography teams-including partners, vendors, and virtual teams.
  • Skilled in service management transformation, modern ITSM practices, and driving superior enduser experience.
  • Strong vendor management capabilities, with experience influencing OEMs, cloud providers, Big 4 consulting firms, and strategic partners.
  • High executive presence with ability to engage CXOs, business unit heads, internal tech leaders, and industry forums.
  • Solid understanding of global technology operations including network, UC&C, telephony, cloud infrastructure, and cybersecurity alignment.
  • Strong orientation toward data-driven decision making, governance, reporting, dashboards, and operational excellence.
  • Skilled in organizational leadership with strengths in succession planning, talent development, retention, and building future-ready teams.
  • Excellent communication, collaboration, influencing, and stakeholder management skills.
  • Educational foundation in engineering or computer science, with MBA preferred and certifications like ITIL, PRINCE2, PMP, cloud credentials as added advantages.

What's on Offer

The role offers the opportunity to lead the transformation of a largescale, global enterprise technology ecosystem, driving an AIfirst evolution of infrastructure and operations with direct visibility to CXOs and enterprise leadership. It positions the candidate to shape strategy, influence multigeography technology landscapes, and lead highimpact modernization initiatives, backed by strong ownership, scale, and executive influence.

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About Company

Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds&#x3B; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.

Job ID: 145008141