ResponsibilitiesQualifications
- Provide implementation and post-production support to ensure business stability:
- Develop and maintain automation solutions for global business teams.
- Coordinate and support change request analysis and implementation, including evaluating and analyzing changes.
- Coordinate and support incident resolution.
- Advocate for leveraging automation to enhance process efficiencies for the business.
- Develop automations according to published governance frameworks and standards
- Create automations such as RPA, workflows, and chatbots in accordance with established governance frameworks and standards.
- Assist in planning, prioritizing, and implementing automation tests, including designing and developing RPA test plans, scripts, and procedures.
- Coordinate and support user acceptance and regression testing by preparing test scenarios and obtaining approvals from business process owners.
- Monitor test coverage and ensure the timely resolution of defects.
- Facilitate end-user manual preparation, training planning and execution, and certification.
- Independently contribute while effectively collaborating within a team of developers to facilitate cross-functional learning, development, and the sharing of best practices.
- Foster strong working relationships with internal partners, including both business users and technical resources.
- Engage in reporting automation, optimization, and other analytics and reporting projects.
- Collaborate cross-functionally to develop and implement solutions in accordance with PepsiCo standards.
- Provide accurate and transparent status updates and promptly escalate issues to the supervisor.
- Contribute to continuous improvement
- Collaborate with business partners to identify and document areas for improvement
- Act as a subject matter expert to assist others in using RPA for automating and streamlining manual processes
- Identify opportunities to replicate and reuse existing technology to enhance organizational efficiency
- Possess 5 to 7 years of experience as an RPA Developer with hands-on software development expertise.
- Monitor Snow queues and promptly resolve any issues to minimize business impact.
- Hold RPA certification (e.g., UiPath Certified Professional).
- Experience integrating AI/ML into RPA solutions is highly advantageous.
- Proficient in utilizing the latest UiPath solutions, including Insights, Test Manager, and Task Mining.
- Capable of managing complexity and working independently with large volumes of information.
- Demonstrate strong facilitation and presentation skills.
- Skilled in balancing responsibilities related to production support and project tasks simultaneously.
- Ability to effectively collaborate and work with a global team.
- Exhibit strong verbal communication skills with the capability to clearly document and explain business processes and automated solution designs, and to present technical details to a non-technical audience.
