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PhonePe

Automation Platforms, Associate Manager

PhonePe
Bengaluru
4-9 Years
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Job Description

Key Deliverables:

  • Develop and manage automated support channels for Pincode and Indus platforms
  • Improve CX KPIs like automation %, productivity, and customer satisfaction
  • Design scalable automation frameworks for support operations
  • Lead platform compliance, SOP creation, and technology evaluation

Role Responsibilities:

  • Manage and mentor a high-performing technical team
  • Leverage coding skills to build and optimize automation tools
  • Collaborate with cross-functional teams for platform enhancement
  • Drive initiatives to streamline support processes and reduce ambiguity

More Info

Job Type:
Permanent Job
Industry:
Mobile Payments
Role:
Head - Development & Projects, Research & Technology Development, Engineering - Instrument & Control Automation
Function:
Oil & Gas
Employment Type:
Full time

About Company

PhonePe

PhonePe

Job ID: 114473921

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Last Updated: 17-04-2026 05:33:58 AM
Homejobs in Bengaluru / BangaloreAutomation Platforms, Associate Manager

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