Job Overview
- Responsible for overseeing software applications within the Life Science division.
- Collaborate closely with dotted line to the BA, and technical teams to enhance customer satisfaction and support business growth.
Job Responsibilities and Essential Duties
- Lead the development and execution of the APAC Life Science automation strategy, building regional capability for software, SCADA, PLC, control system upgrades, commissioning support and lifecycle services.
- Support Getinge SSUs (Service Support Unit) across APAC in customer-specific automation issues, software modifications, commissioning challenges, upgrade opportunities and compliance-driven solutions.
- Responsible for SCADA implementation India and APAC
- Support rebuilding and upgrades of control systems.
- Work with SSUs during SAT when support on automation is needed.
- Troubleshoot, adjust, and implement software applications according to cGMP, GAMP 5 and change control procedures in the range of Life Science environments.
- Partner closely with the BA and sales team to make sure we can fulfill the URS for new orders.
- Identify new market opportunities, drive growth, determining the optimal pricing to balance profit with customer/ client satisfaction.
- Plan, coordinate and manage commissioning processes to assure customer satisfaction, maximize overall efficiency on and off-the job site and to control costs.
- Interface and communicate with the Sales BUs on all serious customer automation issues.
- Ensure compliance with all relevant regulations, standards, and company policies.
- Strategic Planning & Management: Develop and execute strategic plans for automation within the APAC region, aligning with overall business goals and customer needs.
- Project Management: Oversee and manage automation projects related to new product development and modifications, ensuring timely completion and compliance with customer specifications.
- Resource Management: Effectively allocate and manage automation resources across Getinge Life Science organizations within the region.
- Customer Focus: Collaborate closely with customers to understand their specific automation requirements and provide technical support.
- Team Leadership: Mentor and develop automation technicians, fostering a high-performing and engaged team.
- Operational Expertise: Contribute to operational activities as needed, leveraging technical skills and knowledge.
- Reporting & Communication: Provide regular updates and reports to management on project progress, resource utilization, and key performance indicators.
- Leadership and Development: Lead and guide the team of automation technicians and programmers, fostering their professional development.
- Resource Management: Ensure the availability of resources necessary for the smooth operation of all automation activities within your region.
- Skills Management: Assess the skill level of the automation team, identify gaps, and propose solutions. Where necessary, source external expertise.
- Team Management: Oversee the efficient operation of the automation department across all activities.
- Communication: Maintain open and effective communication within the team, sharing relevant information and updates.
- Documentation: Ensure the proper management (filing, updating) of technical documentation, in compliance with quality system standards.
- Compliance: Guarantee adherence to applicable software development standards and regulations (IEC62304, GAMP5, 21CFR part 11).
- Technical Support: Provide technical assistance to production and after-sales service teams, proposing solutions and coordinating interventions.
- Support Backup: Act as backup for the automation specialist responsible for pre-sales and aftersales support.
- Operational Support: Advise and support operational managers on technical and technological improvements, as well as non-quality issues.
Activities
- Conduct automation solution studies under the direction of the activity leader.
- Analyze and evaluate technical solutions and their feasibility in terms of technical, economic, administrative, and human resources.
- Develop and implement solutions.
- Oversee the creation of documentation (SDS, HDS, etc.).
- Ensure compliance with Getinge's methods and best practices.
- Establish external partnerships as needed.
- Monitor the application of qualification protocols.
- Propose product improvements.
- Cost Optimization: Suggest design optimizations to reduce costs.
- Equipment Definition: Propose and contribute to the definition of equipment required for the efficient operation of the department.
- Safety and Compliance: Guarantee adherence to quality, hygiene, safety, and environmental procedures.
- Reporting: Provide regular and accurate reporting to management, immediately notifying them of any incidents that may affect the company's reputation or interests.
- Confidentiality and Discretion: Maintains the confidentiality of sensitive information.
- Methodical and Precise: Follows procedures accurately and consistently.
- Adaptability: Flexible and able to adjust to changing circumstances.
Minimum Requirements
- Any bachelor's degree discipline focused on Automation, Electrical Engineering,
- Control Systems, Computer Science, Mechatronics, Industrial Engineering or equivalent technical discipline.
- Equivalent practical experience in industrial automation, pharmaceutical equipment automation or regulated life science environments may be considered.
- 7 to 12 years of experience is required.
- Proven experience implementing different software development standards.
- Proven experience managing functional teams.
Required Knowledge, Skills, and Abilities
- Strong knowledge of industrial automation programming (Siemens, B&R, etc.)
- Strong knowledge of object-oriented programming
- Excellent understanding of Windows and Linux Embedded environments
- Strong knowledge of SCADA applications
- PLC/HMI/SCADA platforms such as Siemens, WinCC, iFix, Wonderware, Ignition or equivalent
- Industrial communication protocols such as Profibus, Profinet, Ethernet/IP, Modbus TCP,
- OPC UA or equivalent.
- SQL/database integration, historian systems, audit trail functionality and reporting interfaces.
- Understanding of cybersecurity considerations for industrial control systems and customer
- network integration.
- Experience with FAT, SAT, IQ/OQ, commissioning, troubleshooting and validated
- software changes.
