Department: Service Operations
Location: Pune, India
Description
About Us:
ParentPay India is a Global Capability Centre (GCC) for a leading software product company headquartered in London. We are an established, multinational technology company developing cutting-edge software products for the UK & European markets. With an innovative and dynamic team, we are expanding rapidly and are on the lookout for top-tier tech talent to join us on our exciting journey.
Key Responsibilities
What You'll Do As a part of our
Service Operations team, you'll:
- Ensure smooth daily operations across critical systems and services.
- Automate manual tasks using PowerShell, Terraform, and other tools.
- Support public and private cloud environments across our data centres, Microsoft Azure and AWS.
- Manage and remediate alerts and resolve issues related to the automation framework.
- Lead change by documenting processes and enhancing fault recovery.
Your Tech Playground- Cloud Platforms: Azure, AWS, VMware hosted
- Automation & Scripting: PowerShell, Terraform, (Bicep/Ansible a plus!)
- Infrastructure: Active Directory, Windows Server, SQL Server, IIS
- Monitoring & Analytics: Azure Monitor, KQL, Logic Monitor, Compliance with ISO27001, PCI DSS
Who You Are- You bring experience from an IT service delivery, development or support background.
- Comfortable with ability to build software and scripts that drive our automation first principles.
- Strong communicator, team collaborator, and proactive problem-solver.
Exp: 6-12 Yrs
Location: Pune
Type: Full-time
Shifts: UK Shift
