Identify and prioritize automation opportunities across business and IT operations
Design, develop, and maintain reusable automation frameworks and standards
Drive standardization, best practices, security, and compliance for automation
Enable CI/CD, self-healing, and zero-touch operations where applicable
Collaborate with development, operations, and support teams to reduce manual effort
Improve service reliability, efficiency, and customer experience through automation
Govern automation lifecycle, version control, and change management
Define KPIs and track automation benefits and ROI
Provide documentation, training, and mentorship to teams
Continuously enhance automation capabilities through innovation and feedback
Key Skills Required
Should have hands on experience on Linux platform,
Should be able to troubleshoot issues related to Application & Linux environments. RHCE/RHCA certification
Should have hands on experience over writing complex queries with Oracle,Postgres DB .
Should have Troubleshooting, Analysis & Debugging skills.
Hands on experience on Cloud (Azure or AWS)
Hands on DevOps expeience
Hands on experience of Bash/Perl or Python Scripting/ Shell Scripting
Hands on experience of Grafana
knowledge of AKS/EKS
Should have hands on experience on any Unix platform, should be able to troubleshoot issues related to Application & Linux environments (clustering, high availability, load balancing etc.).
Should have worked with any RDBMS. Hands on experience with MySql/Oracle/Influx/Postgres DB.
Should have good knowledge of sql queries
Good understanding of Telecom domain, GSM architecture, VAS. Exposure to SIP & 4G Networks.
Knowledge of Tomcat, JBOSS, Apache and Webservers.
Behavioural Skills
Good customer handling capabilities and should have good communication skills.
Comfortable in interacting with external vendors and internal customers, should have good interpersonal skills.
Should be a team player and coordinate well between Internal and External teams.
