Automation Analyst

About Us:

Physique 57 is a growing Women's fitness company that operates upscale, full-service exercise studios in the United States and internationally and a thriving video on demand platform. The company offers a unique, specialized exercise experience that has captured the attention of women worldwide. Since its inception, the company has developed a lifestyle brand that represents service, quality, expertise, innovation, attention to detail, market leadership and results.

With studios in New York City, the Hamptons, Beverly Hills, Philadelphia and several international licensed locations along with our video on demand platform, Physique 57 continues to attract an expanding global fan base. In support of our outstanding customer focus, our staff - at all levels of the organization - is team oriented, entrepreneurial, ambitious and dedicated to delivering quality each and every day. Physique 57 is is seeking a creative and passionate Systems Operations Executive to join our Full time team.

Company Website: https://physique57india.com/

Job Description:

Physique 57 is a globally recognized premium barre fitness brand, scaling fast across India and international markets. Every seamless client experience is powered by a tech ecosystem built with precision and care. We're looking for a technically minded executor ready to help build it out.

You'll work directly alongside a team leader with deep expertise across our full stack: Momence, Salesforce, Zapier, and Intercom, who will define the vision, set the direction, and guide you at every step. The builds are real, the ownership is real, and the learning curve is steep in the best possible way. What we need from you is technical aptitude, attention to detail, and the hunger to do great work under close mentorship.

Responsibilities:

• Build and manage our CRM, structuring client data so it stays clean, complete, and actionable, with guidance on architecture and logic   
• Build automated workflows across the client lifecycle (lead nurturing, retention, win-back). Your team leader defines the logic, you bring it to life  
• Build and maintain our Momence API integration, syncing bookings, attendance, and client data in real time, with close technical oversight 
• Write scripts and pipelines to extract and organize Momence data. The data requirements and structure will be clearly scoped for you 
• Set up and manage client communications via Intercom across WhatsApp, email, and Instagram, guided by a playbook you'll help refine 
• Build and maintain dashboards and reports. The metrics are defined, your job is to make them visible and reliable

Qualifications:

• 1–2 years of experience in a technical, ops, or systems role, or a strong portfolio of self-built projects that shows you can figure things out 
• Comfortable working with APIs and writing basic Python or JavaScript. You don't need to be a developer, but you need to be able to follow and build from technical guidance 
• A fast learner who absorbs context quickly and executes without needing to be told twice 
• Detail-oriented and genuinely bothered by messy data. You'll be trusted to keep things clean 
• Good at asking the right questions, able to take direction, clarify when needed, and follow through reliably
• Excited by the idea of growing into a more senior role as the company scales. This is a launchpad, not a ceiling Bonus If You Have 
• Hands-on experience with CRM platforms: HubSpot, Salesforce, or similar 
• Familiarity with Intercom, Zapier, or Make 
• Prior exposure to Momence or fitness and wellness tech