Job Summary:
We are seeking a strategic, enterprise-level Lead Atlassian Administrator to own and evolve our Atlassian Cloud ecosystem (Jira Software, Confluence, Service Management, and integrations). This is not a ticket- based support role. The ideal candidate will act as the internal platform owner, driving governance, automation, AI enablement, and enterprise-scale optimization aligned with business outcomes
Key Responsibilities:
- Design and enforce governance frameworks (workflows, permissions, custom fields, automation standards).
- Lead Cloud migrations, consolidations, and transformation initiatives.
- Prevent workflow sprawl and configuration drift while enabling team flexibility.
- Develop standardized dashboards and reporting for performance visibility and flow metrics.
- Automate administrative processes using native automation, APIs, scripting, and AI copilots.
- Integrate Atlassian tools with enterprise systems (SSO, Slack, BI tools, DevOps pipelines).
- Establish AI-ready infrastructure ensuring structured, compliant, and validated data sources.
- Partner with Product, Engineering, PMO, and leadership to align platform strategy with business objectives.
- Operating as both a technical expert and a program-level partner.
- Confidence influencing stakeholders across Technology and Product.
- Communicate changes effectively and influence stakeholders with confidence.
- Strategic thinking beyond tool administration.
Must Have:
- 10+ years of Atlassian administration experience (Cloud preferred).
- Designing governance frameworks (workflows, permissions, automation standards)
- Managing enterprise-scale instances.
- Strong understanding of Agile, Scrum, and flow metrics (cycle time, lead time, WIP, velocity).
- Expertise in Jira Software, Confluence, and Service Management configuration.
- Hands-on experience with automation, API integrations, and AI enablement.
Required
- Experience managing enterprise-scale, multi-project environments.
- Demonstrated ownership of Atlassian migrations or governance initiatives.
- Leading Atlassian transformations or migrations.
- Strong communication skills with ability to translate technical decisions into business value.
Why Join Us
✨ Work on cutting-edge AI + engineering ecosystems
✨ Own and drive platform roadmap & governance
✨ High-impact, leadership-driven role
✨ Flexible work culture + strong benefits.
