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Atlassian ( JSM/JIRA/Confluence) Solution Architect

8-12 Years
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Job Description

Mandatory Skills: ITSM, ITAM, ITOM, SDLC,JSM, JIRA , ScriptRunner , eazyBi , Zephyr , in SSL, SSO, and LDAP configuration

Desired Skills

  • Minimum 8+ years of experience with Atlassian tools suite and in depth understanding of Atlassian product ecosystem landscape.
  • Solution design and implementation of business use cases using Atlassian suite of products in the ITSM, ITAM, ITOM, SDLC space.
  • Good understanding of the concepts around ITSM, ITAM, ITOM, SDLC
  • Hands on expertise with implementing Atlassian suite of products for enterprises.
  • Good Communication skills and able to converse with multiple stakeholders across the board.
  • Atlassian Certification will be good to have.
  • Demonstrated experience in integrating Atlassian tools with other enterprise applications (Office 365, SNOW, Oracle Cloud, etc).
  • Demonstrated experience in usage of plugins to solve business problems.
  • Hands experience with usage of plugins like Zephyr, eazyBi, ScriptRunner, Tempo suite, and others
  • Good to have experience with Atlassain Analytics.
  • Hands on with Automation scripting for JSM, JIRA
  • Experience in creating and managing complex configuration elements including project workflows, screen schemes, permission schemes, and notification schemes and boards.
  • Advising on best practices configuration and recommendations to avoid common pitfalls and challenges.
  • Experience with migration JIRA/JSM projects from one Atlassian instance to others will be good to have.
  • Knowledge in SSL, SSO, and LDAP configuration for Jira cloud
  • Knowledge of Groovy and Shell Scripting.
  • Experience with providing training to end users on Atlassian tools will be good to have.
  • Familiar with Agile methodologies

Optional Skills

  • Atlassian Certifications.
  • Atlassian Analytics
  • EazyBi MDX configuration knowledge

More Info

About Company

PGC Digital, the brand identity of PradeepIT Global Consulting Pvt Ltd, is a Singapore-based global IT services and consulting company. As a trusted partner of SAP, Microsoft, Salesforce, and AWS, we provide enterprise solutions, IT consulting, automation, and IT-enabled services worldwide. Headquartered in Singapore, with an offshore delivery center in Bangalore, India, we have a strong presence in the UK, USA (Florida), Canada, UAE, and India. Our Bangalore hub drives innovation and global operations. Key Highlights 750+ Employees Worldwide (598+ in India) CMMI Level 3 & ISO 9001 & 27001 Certified Great Place to Work® & Best Place to Work for Women Business Units IT Consulting – Digital strategy, advisory, and transformation Enterprise Solutions – CRM, ERP, HCM, HXM implementation ITeS – BPO, KPO & Call Center Services Automation & IT Support Services – AI-driven & infrastructure solutions Engagement Models Extended Team | Dedicated Team | Managed Services | ODC | Staff Augmentation Expertise SAP ECC to S/4HANA Migration Data Management – ETL, SAP Datasphere, SAP MDG Cloud, AI, and Digital Transformation We help businesses achieve agility, scalability, and innovation.

Job ID: 122196797