Role Overview:
Position Title: Atlassian Jira Admin
Location: Pune , MH
Hybrid 3 days a week
Experience:2+ Yrs
Job Summary
Atlassian JIRA & Confluence Administrator with 2–5 years of hands-on experience in managing, configuring, and optimizing Atlassian tools. The ideal candidate will be responsible for administration, customization, user management, and ongoing support of JIRA and Confluence platforms to enhance team productivity and collaboration.
Key Responsibilities
- Administer and manage Atlassian tools including Jira and Confluence (Cloud/Server).
- Configure projects, workflows, issue types, screens, schemes, custom fields, and permission schemes in JIRA.
- Create Jira Project & Confluence Spaces.
- Manage Confluence spaces, templates, blueprints, permissions, and content organization.
- Create and maintain dashboards, filters, reports, and automation rules.
- Good Knowledge on JIRA integrations with third-party tools and plugins.
- Support Agile teams by configuring Scrum and Kanban boards.
- Troubleshooting with Atlassian support when necessary.
- Develop and maintain documentation, user guides, and training materials.
- Provide end-user training and ongoing platform support.
Required Skills & Qualifications
- 2–5 years of hands-on experience administering JIRA and Confluence.
- Strong understanding of JIRA workflows, schemes, and permission models.
- Experience on Backend Integration & Automation
- Experience with JQL (JIRA Query Language).
- Familiarity with Atlassian Marketplace apps and plugin management.
- Basic understanding of Agile and Scrum methodologies.
- Experience with user/group management and role-based access control.
- Knowledge of REST APIs and automation features is a plus.
- Strong problem-solving and analytical skills.
- Excellent communication and working with multiple stakeholder.
Preferred Qualifications
- Atlassian certification (e.g., ACP – Atlassian Certified Professional).
- Basic scripting knowledge (Python).
- Basic understanding of integrating JIRA with CI/CD tools (e.g., Bitbucket, GitHub, Jenkins).
Soft Skills
- Strong organizational and documentation skills
- Ability to work independently and in a team environment
- Attention to detail
- Proactive approach to process improvement
