Job Description

(Required Experience/Indicate # of Years)

10+ years of experience in enterprise platform architecture, workflow systems, engineering tooling, service management, or related roles.
7+ years of strong hands-on Atlassian experience across Jira, Confluence, and JSM.
Proven experience leading discovery → solution design → configuration → implementation → rollout.
Strong hands-on capability in Jira workflows, schemes, fields, screens, permissions, automation, dashboards, and reporting.
Demonstrated experience designing scalable Atlassian solutions across multiple teams, projects, or business functions.
Strong experience with Confluence architecture, templates, structured documentation, and Jira integration.
Strong experience designing and implementing JSM solutions.
Experience integrating Atlassian products with source control, CI/CD, collaboration, identity, and reporting platforms.
Strong understanding of software and engineering delivery, including Agile, requirements, backlog management, testing, defects, releases, and DevOps.
Experience with Atlassian APIs, webhooks, Forge, ScriptRunner, or equivalent extension capability is highly desirable.
Strong stakeholder discovery and workshop facilitation skills.
Ability to challenge requirements and recommend simpler, scalable, and maintainable solutions.
Ability to independently progress complex solutions with limited supervision.
Strong solution design and technical documentation capability.