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Asst Vice President - I - Associate Delivery Lead_Project Management

Asst Vice President - I - Associate Delivery Lead_Project Management

Citiustech Healthcare Technology Private Limited
15-25 Years
Not Disclosed
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Job Description

As a Assistant Vice President - I - Associate Delivery Lead_Project Management, you will own the successful delivery and growth of an over $15M healthcare technology portfolio for Payers Client that is a leading global organization of over 200 professionals across onsite and offshore locations. You will operate at the intersection of delivery excellence, executive client partnership, financial performance, people leadership, and AI-led transformation. This is an opportunity to shape large-scale outcomes, strengthen strategic client relationships, and build a high-performing delivery organization.

Responsibilities: -

  • Own end-to-end delivery of a $15M+ portfolio, and is accountable for revenue realization, profitability, growth, quality, predictability, and client outcomes.
  • Lead a global delivery organization of over 200 resources across onsite and offshore locations, and provide directions to Delivery Managers, Program Managers, Architects, and subject matter experts.
  • Establish and strengthen portfolio governance, operating rhythms, KPIs, executive reviews, escalation mechanisms, and decision-making forums across multiple programs.
  • Ensure delivery commitments are achieved within agreed scope, schedule, budget, quality, contractual, security, and compliance expectations.
  • Drive proactive identification and mitigation of delivery, operational, financial, contractual, and cross-program dependency risks, and maintain audit-ready governance documentation.
  • Act as the primary delivery leader and trusted advisor for client stakeholders, strengthen executive relationships with leadership and align delivery strategy with business and technology priorities.
  • Lead strategic conversations on digital transformation, modernization, AI adoption, Cloud-native operating models, and measurable business value realization.
  • Own portfolio financial planning and controls, including revenue, margin performance, forecasting, budgeting, resource utilization, workforce optimization, pyramid management, and offshore leverage.
  • Build metrics-driven executive dashboards covering revenue and margin, utilization, delivery predictability, schedule and cost variance, quality and defects, and customer satisfaction measures such as CSAT/NPS.
  • Lead Monthly and Quarterly Business Reviews with internal and client stakeholders, translate portfolio insights into corrective and preventive actions.
  • Champion continuous improvement through automation, Agentic AI, AI-enabled SDLC practices, DevOps, Agile delivery, reusable assets, and operational best practices to improve productivity, quality, and customer experience.
  • Support account growth through delivery-led business development, identification of expansion opportunities, alignment with pipeline priorities, and contribution to opportunity conversion.
  • Build leadership capability and succession plans, mentor high-potential talent, support career development, and foster a culture of accountability, innovation, collaboration, continuous learning, engagement, and retention.
  • Drive quality and service excellence through technical and delivery governance, architecture/design reviews where appropriate, performance optimization, security considerations, and adherence to enterprise standards.
  • Partner with business, technology, and internal leadership to enable healthcare platform and process modernization, and balance customer value, operational efficiency, scale, and sustainable growth.

Experience: -

  • 15- 25 Years

Location: -

  • Mumbai
  • Pune
  • Bangalore
  • Chennai

Educational Qualifications: -

  • Bachelor's or Master's degree in Engineering, Technology, Business Administration, or a related field.
  • Relevant program, delivery, Agile, Cloud, or technology certifications are desirable.

Skills: -

Mandatory Technical Skills: -

  • 18+ years of experience in IT Services, Consulting, Technology Delivery, or large-scale program and portfolio leadership.
  • Proven experience managing $10M-$20M+ portfolios and global teams of approximately 150-300+ resources.
  • Demonstrated success in delivery leadership, transformation programs, executive client engagement, financial management, and global delivery models
  • Large portfolio and program delivery leadership, delivery governance, executive stakeholder and client relationship management
  • Portfolio financial management including revenue realization, margin performance, forecasting, budgeting, utilization, workforce optimization, and pyramid management
  • Risk, dependency, quality, compliance, contractual governance, audit readiness, and executive reporting
  • Healthcare technology delivery exposure, with the ability to operate across complex business and technology programs
  • Agile delivery, DevOps enablement, Cloud-native operating models, automation, AI-enabled SDLC practices, and enterprise transformation leadership
  • Metrics and performance management across delivery predictability, schedule/cost variance, quality, defects, CSAT/NPS, revenue, margin, and utilization

Good to Have Skills: -

  • Healthcare payer-provider ecosystem experience and familiarity with large healthcare technology accounts
  • Agentic AI adoption, AI-led delivery transformation, reusable accelerators, and productivity improvement programs
  • Digital modernization, Cloud transformation, platform modernization, and enterprise operating model transformation
  • Delivery-led business development, account expansion, pipeline support, and value realization
  • Executive presence with strong communication, influencing, negotiation, and stakeholder management skills.
  • Strategic and commercial mindset with strong financial acumen and the ability to balance delivery, customer, people, and growth priorities.
  • Data-driven problem solving, sound judgment, and the ability to lead through ambiguity and complex escalations.
  • Collaborative leadership with a strong focus on mentoring, succession planning, empowerment, accountability, and cross-functional alignment.
  • Growth-oriented mindset with a passion for innovation, continuous improvement, customer value, and healthcare transformation

More Info

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Key Skills

IT Services / Consulting / Technology Delivery Leadership

AI-enabled SDLC & Automation

Global Onshore–Offshore Delivery Model

Customer Satisfaction (CSAT/NPS)

Delivery Metrics

KPI & Performance Management

Cloud Transformation & Digital Modernization

Agile Delivery & DevOps

Healthcare Technology / Healthcare Payer Domain

Portfolio Financial Management

Compliance & Contractual Governance

Forecasting & Margin Management

Executive Stakeholder Management

Quality