Asst Vice President - I - Associate Delivery Lead_Project Management
Citiustech Healthcare Technology Private Limited- Posted 6 hours ago
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Job Description
As a Assistant Vice President - I - Associate Delivery Lead_Project Management, you will own the successful delivery and growth of an over $15M healthcare technology portfolio for Payers Client that is a leading global organization of over 200 professionals across onsite and offshore locations. You will operate at the intersection of delivery excellence, executive client partnership, financial performance, people leadership, and AI-led transformation. This is an opportunity to shape large-scale outcomes, strengthen strategic client relationships, and build a high-performing delivery organization.
Responsibilities: -
- Own end-to-end delivery of a $15M+ portfolio, and is accountable for revenue realization, profitability, growth, quality, predictability, and client outcomes.
- Lead a global delivery organization of over 200 resources across onsite and offshore locations, and provide directions to Delivery Managers, Program Managers, Architects, and subject matter experts.
- Establish and strengthen portfolio governance, operating rhythms, KPIs, executive reviews, escalation mechanisms, and decision-making forums across multiple programs.
- Ensure delivery commitments are achieved within agreed scope, schedule, budget, quality, contractual, security, and compliance expectations.
- Drive proactive identification and mitigation of delivery, operational, financial, contractual, and cross-program dependency risks, and maintain audit-ready governance documentation.
- Act as the primary delivery leader and trusted advisor for client stakeholders, strengthen executive relationships with leadership and align delivery strategy with business and technology priorities.
- Lead strategic conversations on digital transformation, modernization, AI adoption, Cloud-native operating models, and measurable business value realization.
- Own portfolio financial planning and controls, including revenue, margin performance, forecasting, budgeting, resource utilization, workforce optimization, pyramid management, and offshore leverage.
- Build metrics-driven executive dashboards covering revenue and margin, utilization, delivery predictability, schedule and cost variance, quality and defects, and customer satisfaction measures such as CSAT/NPS.
- Lead Monthly and Quarterly Business Reviews with internal and client stakeholders, translate portfolio insights into corrective and preventive actions.
- Champion continuous improvement through automation, Agentic AI, AI-enabled SDLC practices, DevOps, Agile delivery, reusable assets, and operational best practices to improve productivity, quality, and customer experience.
- Support account growth through delivery-led business development, identification of expansion opportunities, alignment with pipeline priorities, and contribution to opportunity conversion.
- Build leadership capability and succession plans, mentor high-potential talent, support career development, and foster a culture of accountability, innovation, collaboration, continuous learning, engagement, and retention.
- Drive quality and service excellence through technical and delivery governance, architecture/design reviews where appropriate, performance optimization, security considerations, and adherence to enterprise standards.
- Partner with business, technology, and internal leadership to enable healthcare platform and process modernization, and balance customer value, operational efficiency, scale, and sustainable growth.
Experience: -
- 15- 25 Years
Location: -
- Mumbai
- Pune
- Bangalore
- Chennai
Educational Qualifications: -
- Bachelor's or Master's degree in Engineering, Technology, Business Administration, or a related field.
- Relevant program, delivery, Agile, Cloud, or technology certifications are desirable.
Skills: -
Mandatory Technical Skills: -
- 18+ years of experience in IT Services, Consulting, Technology Delivery, or large-scale program and portfolio leadership.
- Proven experience managing $10M-$20M+ portfolios and global teams of approximately 150-300+ resources.
- Demonstrated success in delivery leadership, transformation programs, executive client engagement, financial management, and global delivery models
- Large portfolio and program delivery leadership, delivery governance, executive stakeholder and client relationship management
- Portfolio financial management including revenue realization, margin performance, forecasting, budgeting, utilization, workforce optimization, and pyramid management
- Risk, dependency, quality, compliance, contractual governance, audit readiness, and executive reporting
- Healthcare technology delivery exposure, with the ability to operate across complex business and technology programs
- Agile delivery, DevOps enablement, Cloud-native operating models, automation, AI-enabled SDLC practices, and enterprise transformation leadership
- Metrics and performance management across delivery predictability, schedule/cost variance, quality, defects, CSAT/NPS, revenue, margin, and utilization
Good to Have Skills: -
- Healthcare payer-provider ecosystem experience and familiarity with large healthcare technology accounts
- Agentic AI adoption, AI-led delivery transformation, reusable accelerators, and productivity improvement programs
- Digital modernization, Cloud transformation, platform modernization, and enterprise operating model transformation
- Delivery-led business development, account expansion, pipeline support, and value realization
- Executive presence with strong communication, influencing, negotiation, and stakeholder management skills.
- Strategic and commercial mindset with strong financial acumen and the ability to balance delivery, customer, people, and growth priorities.
- Data-driven problem solving, sound judgment, and the ability to lead through ambiguity and complex escalations.
- Collaborative leadership with a strong focus on mentoring, succession planning, empowerment, accountability, and cross-functional alignment.
- Growth-oriented mindset with a passion for innovation, continuous improvement, customer value, and healthcare transformation
More Info
Key Skills
IT Services / Consulting / Technology Delivery Leadership
AI-enabled SDLC & Automation
Global Onshore–Offshore Delivery Model
Customer Satisfaction (CSAT/NPS)
Delivery Metrics
KPI & Performance Management
Cloud Transformation & Digital Modernization
Agile Delivery & DevOps
Healthcare Technology / Healthcare Payer Domain
Portfolio Financial Management
Compliance & Contractual Governance
Forecasting & Margin Management
Executive Stakeholder Management
Quality
