Job Title: Asst Manager - US Onboarding & Sales Operations
Shift timings: 06:30 PM to 03:30 AM
Location: Ahmedabad, Gujarat
Key Responsibilities
- Oversee the entire onboarding process for consultants, ensuring all required documents such as W-9s, COIs, I-9s, and supporting paperwork are accurately distributed, collected, and maintained
- Demonstrate strong working knowledge of W-2, 1099, and Corp-to-Corp (C2C) employment structures
- Ensure compliance by working closely with the company's insurance provider and adhering to organizational guidelines
- Coordinate with the internal Delivery, Sales, and Accounts teams, as well as external vendors and candidates throughout the onboarding process
- Prepare MIS dashboards and reports as required by the business
- Coordinate between US-based clients and C2C, 1099, and W-2 consultants as required from time to time
- Gather and maintain key documentation such as client letters, vendor letters, MSAs, and SOWs for H-1B amendments/extensions and other legal and compliance requirements
- Securely maintain legal documents of subcontractors and consultants on cloud platforms such as OneDrive
- Facilitate background checks and drug screenings for selected consultants
- Manage compliance responsibilities including background check management, document processing, and client portal maintenance
- Assist consultants with timesheet entry, follow up on overdue timesheets, and provide training on MSP/VMS portals
- Submit resumes on client portals, release requisitions, and monitor progress
- Follow up with consultants on compliance and documentation requirements
- Act as the key point of coordination amongst all departments and functions to ensure 100% execution, timely and accurate administration of assigned tasks and reporting
- Lead and manage a team of Admin/MIS personnel
Required Skills & Qualifications
- Bachelor's degree required
- Excellent English communication skills, both verbal and written
- Understanding of W-2, 1099, and Corp-to-Corp (C2C) employment structures
- Working knowledge of onboarding and compliance documentation – W-9, COI, I-9, MSA, and SOW
- Strong cross-functional coordination skills, with the ability to work closely with HR, Finance, Sales, and Delivery teams
- Proven ability to lead and manage a team of Admin/MIS personnel
- Proficiency in MS Excel and MIS reporting/dashboards
- Strong organizational skills with the ability to manage multiple priorities and ensure 100% timely execution
