Associate

Job Description

 Work on Ticketing queues in the GDS-Sabre/Amadeus and take appropriate action. Eg:fulfill tickets, process ADM's / Process ARC's / BSP's* etc

 Working on completing data quality checks and completing invoicing activities on multiple tools

 Communicate with the vendors (Hotels, Airlines and Car Rental Companies) through outbound calls/emails

. Adherence to defined KPI/SLA of the process

 Will work on a 24/7 shift schedule including graveyard shifts, weekends, and holidays.

Qualifications

 Graduation – School/ College Graduate  Knowledgeable in MS Office Travel Diploma Certificate from IATA Authorized Institute. (preferred)