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Associate
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- Posted 12 hours ago
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Job Description
- Monitor network devices and links (LAN/WAN/Wi-Fi)Handle L1 incidents and service requests via ITSM toolsPerform basic configuration changes under guidanceCheck interface status, errors, and bandwidth utilizationPerform basic troubleshooting (ping, traceroute)Support VPN connectivity issues (basic)Maintain shift handover and documentationFollow SOPs and escalation proceduresTechnical SkillsNetworking fundamentals (OSI/TCP-IP)Basic routing and switching conceptsExposure to Cisco/Juniper devicesBasic firewall and VPN awarenessNetwork monitoring tools (SolarWinds, Nagios)ITSM toolsExperience0–2 years
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Key Skills
About Company
Skills:
ticketing systems , identity access management, Ios, Vpn, Azure Ad, Macos, Tcp/ip, Entra ID, Android devices, access administration, SaaS applications, Wi-Fi, endpoint management, device security, asset lifecycle management, Windows environments, IT service management processes, Microsoft 365 administration, inventory tracking, remote access technologies
Skills:
.NET, Java, Prometheus, Nodejs, Azure Log Analytics, Grafana, JIRA, Datadog, Gcp, Docker, Splunk, Azure, Kubernetes, Python, AWS, C#, Https, Storage, Load Balancing, Tcp/ip, Dns, SSL, Tls, File Systems, PagerDuty, CI/CD pipelines, Infrastructure-as-Code