As an Associate Telecaller at Gharpayy, you will play a crucial role in providing exceptional customer service and support to our clients. Your proficiency in spoken and written English, as well as your expertise in MS-Excel, will be instrumental in ensuring smooth communication and accurate data management.
Key Responsibilities
- Conduct outbound calls to existing and potential customers to promote our services and products.
- Respond to incoming calls and inquiries in a professional and efficient manner.
- Maintain accurate records of customer interactions and transactions in MS-Excel.
- Follow up with customers to ensure satisfaction and resolve any issues or complaints.
- Collaborate with the sales team to identify opportunities for upselling or cross-selling.
- Stay informed about our products, services, and promotional offers to effectively communicate with customers.
- Meet daily and weekly targets for call volume, sales, and customer satisfaction.
If you are a proactive and customer-oriented individual with excellent communication skills and a passion for delivering top-notch service, we would love to have you join our team at Gharpayy. Apply now and embark on an exciting career journey with us!
About Company: Gharpayy, by Surge Ventures, offers safe and healthy rental accommodations for urban millennials, ensuring the highest hygiene standards through stringent cleanliness measures. Designed for a perfect work-play balance, our thoughtfully crafted interiors make every moment enjoyable. Backed by Surge Ventures expertise, which has successfully executed thousands of digital marketing and growth campaigns to drive leads, calls, transactions, and website traffic, Gharpayy combines comfort with innovation for a seamless living experience.
