associate specialist, administrative support.

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we'll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Key Role and Responsibilities

Support our onshore team with reports for their review. Some of the reports are mentioned below:Pre-Bill Audit Report

Low MU Report

Pay Type Audit

Employee Class Audit

TPV Rate (no OT) Audit

Weekly Perm Report Population

SVG Customer ID Audit

AWO Finishes Report

Start Staging:Data validation in BH placement before start, request missing items from field.

Update assignment tracker with pre-start items for onshore FOS.

Review placements for temp bill rate & perm fee confirmations

Schedule Start Confirmation Emails to Field

PO form submissions pre-start

Managing Change RequestsProcess all CR Start Date changes

Process all W2 and TPV CR extensions in back office

Compare CR with VMS tool dates as applicable - alert field if not in sync

Update AWO Finishes report

Process confirmed RIG finishes

Managing estimated end dates: Field reporting and reach out/follow up/escalation

Follow up on missing items post assignment

Securing Commission change request approvals

Process W2 terminations

Staging new placements for Close/Reopens and Assignment Moves

Other duties as assigned

Key Skills Required

Attention to Detail

Comfortable working in multiple systems

Strong skills in Microsoft Office and Google Suite products such as Gmail, Google Sheets, and shared drives

Strong Communication Skills

Ability to respond to customer needs with speed and accuracy

Willingness and eager to learn is curious

Demonstrates Adaptability - Learning Randstad Pace

Connect the dots and understand dependencies

Acts with a sense of urgency

Openly receives feedback

Ability to multitask and prioritize work

Accountable for personal results and teamwork

Adherence to deadlines

Focus on accuracy

Speak, Understand and communicate fluently in English.

Shift Timings: (10 roles)

8 am to 5 pm EST (6:30 pm to 3:30 am IST)

Sensitive data access: Yes

Education & Qualifications (Required and Preferred):

Bachelor's degree

Prior experience in Finance, Accounting or any other related experience

Prior experience in managing VMS tool would be an added advantage

Minimum of 4 years of experience in managing tasks as mentioned in the earlier sections of job description

Knowledge of Randstad operations and systems is an asset

Basic Google spreadsheet and reporting

Organizational Structure:

Job Title: This position will report into Team Lead (or above) as per ROS org structure and needs

Supervisory Responsibility: None

Is this the job for you We would love to hear from you! Please apply directly to the role and we will get in touch with you.