Associate Sales Manager

The Role

We are looking for a fluent, high-energy Associate Sales Manager who chases every lead like it is the most important one of the month. In this role, you will turn leads into consults and consults into long-term Reaviva clients, working shoulder-to-shoulder with the sales team. You will own your daily pipeline, your conversion numbers, and the warmth of every prospect interaction inside a target-led, premium-service environment. This is an important role inside a fast-growing startup: you will carry an individual revenue target, ensure the collective monthly target is delivered, and solve the operational problems, bottlenecks, and resource gaps that come with scaling a young, premium brand.

Key Responsibilities

• Connect with new and inbound leads within the agreed response time across calls, WhatsApp, and direct messages

• Qualify leads through structured discovery and convert qualified leads into booked consults

• Drive booked-to-attended conversion through reminders, rapport-building, and pre-consult preparation

• Support the consult-to-sale handoff, manage objections, and close packages with the clinical team

• Convert single-service clients into packages and upsell complementary services

• Run targeted reach-out campaigns against dormant client segments to contribute to monthly reactivation revenue

• Log every interaction, update lead stages in real time, and maintain customer database hygiene to standard

• Submit a daily numbers update and participate in weekly funnel reviews with the sales team

• Deliver every interaction in Reaviva's premium voice: informed, warm, and never pushy

• Identify and flag operational bottlenecks across lead flow and consult flow; suggest and own fixes

• Take ownership beyond the strict scope of the role wherever the business needs it

• Deliver against monthly performance targets covering revenue, visit-to-sale conversion, lead connection, qualification, consult bookings, show-up rate, average order value, package conversion, database reactivation revenue, upselling & retainer rate

Requirements

• 4-10 years of sales experience in luxury services, wellness, aesthetics, hospitality, or premium retail

• Aggressive, driven, and deeply passionate; chases every lead and refuses to lose by default

• Exceptional verbal fluency and articulation in English; communicates with polish, warmth, and conviction

• Naturally persuasive and consultative; closes through trust, not pressure

• Strong problem-solving mindset; finds a way when briefs shift or process is missing

• Comfortable in a target-driven environment with weekly accountability

• Working knowledge of a customer management system (Zoho preferred)

• Resilient and high-energy; carries a daily target without losing composure

• Coachable, with strong follow-through and a disciplined approach to process

• Hands-on operator who is energised, not drained, by the chaos of a young, fast-moving brand

Preferred Background

Candidates with experience in luxury brands, wellness, beauty, premium hospitality, or aesthetics are encouraged to apply. Prior exposure to HNI clientele in a service-led environment will be considered a strong advantage.

About Reaviva Holistic Health LLP

Reaviva Holistic Health is a premium, science-led wellness sanctuary offering integrated solutions across aesthetics, fitness, recovery, nutrition, and mental well-being. We are committed to delivering personalised care and an exceptional client experience in a sophisticated environment.

What We Offer

• A front-line role in a fast-growing premium wellness brand

• Structured coaching, scripts, and playbooks to support your success

• Clear progression path to senior and leadership tracks for top performers

• Collaborative and dynamic startup work environment

Additional Details

Start Date: Immediate

Location: Santacruz West, Linking Road, Mumbai

Compensation: Discussed at interview

How to Apply

• Submit your resume and a brief introduction to [Confidential Information]. Shortlisted candidates will be contacted for an on-site discussion