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| Role: |
| . Handling personalized service requests of Affluent customers. |
| . Generation of timely business MIS. |
| . Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment. |
| . Coordination with CPC/RPC/Investment desks for account opening of Affluent customers. |
. Managing complaints of Affluent customers and ensuring their resolution within TAT . Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations |
| Job Requirement: |
| . Excellent written and oral communication skills |
| . Developing and maintaining banking relationships with a select group of high net worth customers |
| . Excellent communication skills with customer service orientation |
| . Courteous and polite |
| . Good Knowledge of Microsoft Excel |
| . Understanding of banking norms and processes. |
Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.
Job ID: 135931463
