Associate, QA Analyst, Regional Cash Operations, IBG Operations, Group COO

Business Function

Group Operations enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group Operations, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

About the role

We are seeking a highly motivated and detail-oriented Functional Tester to join our team. The ideal candidate will have a strong understanding of software testing principles, with a focus on ensuring the quality and reliability of our applications, including those powered by Artificial Intelligence (AI). You will play a crucial role in validating software against its functional requirements, participating actively in an Agile development environment, and contributing to our automation and AI testing efforts.

Job Description

• Be a Core Quality Assurance Analyst on Cash related products like Payments, Receivables, Digital Channels and Liquidity and support the Regional Operations and business group for Change implementation

• Liaise with stakeholders e.g T&O teams across locations to understand requirements and user stories

• Perform end-to-end UAT i.e. Plan UAT, document test scenarios, document and execute test cases

• Establish a communication schedule to update sponsors, stakeholders, etc. on the progress of the projects.

• Analyse test requirements to prepare test scenarios and test cases.

• Plan and ensure test environment and data availability.

• Prepare test data required for testing and conduct execution of test cases manually and/or using automation tools.

• Monitor and control test activities such as conduct execution of test cases, raise, monitor, track and retesting of defects.

• Ensure completeness in the validation of test cases, conduct test scenarios and results walkthrough with stakeholders.

• Communicate/report project status to manager/stakeholders on a timely and regular basis.

• Establish good interaction and working relationship with various stakeholders.

• Support opportunities for process improvement and develop action plans and appropriate success measures.

• Stay current with industry best practices, emerging technologies, and new trends in software testing, particularly in automation and AI testing.

• Assess AI systems for ethical considerations and potential biases, ensuring fairness and transparency.

Requirements

• Working experience as a UAT tester supporting a financial sector related application

• Minimum 2-3 years experience as a Quality Assurance / UAT tester

• Familiar with change management lifecycle and agile methodology

• Knowledge and experience of testing concepts including Agile testing, functional testing

• Knowledge of requirement, business process and UI based testing on desktop, mobile

• Knowledge and experience on Confluence, Jira systems for testing, defect management

• Experience of testing automation tools like Selenium an added advantage

• Strong written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders.

• Ability to work independently, manage multiple tasks, and prioritize effectively in a fast-paced environment.

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  ISTQB or other relevant testing certifications are a plus.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.