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Job Summary:
As an Internal Quality Reviewer within the Chief Administrative Office Internal Quality Review Team, you will play a crucial role in supporting the review ofSubstantive Testing, Control Evaluations, SOX/CCAP Reviews & Issue Validation Testing performedfor the Firm globally by confirming testing activities are completed as required in Monitoring & Testing Standards and Procedures. You will work closely with testing team members and peers to execute quality assessments and enhance assessment processes through continuous improvement initiatives and by determining the root cause of themes and trends observed while performing quality reviews. Your analytical thinking and problem-solving skills will be key in identifying control coverage gaps and driving remediation of control issues. role will be integral in ensuring a cohesive and efficient testing framework, contributing to the seamless delivery of quality outcomes.
Job Responsibilities:
Assist in the execution of testing activities by performing internal quality reviews to ensure compliance with established timelines and standards
Collaborate with team members to identify and utilize data sources, minimizing reliance on external stakeholders
Support the identification of process gaps and contribute to the development of solutions for improvement
Ensure adherence to SOX and other regulatory frameworks, maintaining accuracy and diligence in all assessments
Communicate effectively, build and sustain strong relationships with peers and stakeholders, providing updates on assessment progress and addressing any issues
Engage in Testing Manager calibration sessions to share key findings and best practices and facilitate or participate in refresher training sessions to reinforce testing procedure requirements
Consider emerging and key business risks during review, and provide recommendations for improvements and identify opportunities for efficiency
Strong understanding of control environment of the assigned function with experience in evaluating the adequacy and effectiveness of controls in the Finance domain, as well as conducting control testing
Automate monthly management reportingusing Alteryx workflows, ensuring efficient, accurate, and timely delivery of insights to leadership.
Develop and maintain Tableau dashboardsto visualize key metrics, trends, and outcomes, supporting data-driven decision-making.
Conduct root-cause and impact analysison testing failures, exceptions, and quality defects propose practical remediation actions and process improvements to increase efficiency and reduce repeat findings.
Create executive-ready materials(reports and presentations) and present concise narratives to leadership, connecting data-driven insights with risk implications, control maturity, and recommended actions.
Required qualifications, Capabilities & Skills:
Bachelor's degree in business administration, Information Technology, or a related field preferred
Minimum 8 years of experience in assessments, evaluations, quality review or a related field, with exposure to control testing, compliance or audit preferred
Experience in applying existing standards and procedures, utilizing data and reporting tools to support assessment outcomes
Capability to conduct thorough quality reviews, ensuring comprehensive analysis, documentation, and alignment with objectives
Proven ability to execute assessments of testing activity quality, ensuring accuracy and adherence to timelines, with a focus on continuous improvement and error reduction
Knowledge of risk management and control evaluation frameworks, with a willingness to learn and develop
Ability to adapt to new tools, technologies and guidelines, leveraging dashboards and available information to perform and improve assessment processes and outcomes
Experience designing and automating complex reporting and analytics workflowsusing tools such asAlteryx, Tableau, and Python, including data preparation, transformation, validation, and delivery of executive-ready insights from multiple data sources.
Proficiency in utilizing Project Management methodologies, tools, and techniques to lead and manage aspects of the project management lifecycle.
JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase
Job ID: 145982685