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Associate Project Delivery

Kazam
Bengaluru
2-5 Years
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Job Description

  • Responsibilities Understanding, and analysing requirements given by customers and communicating with the tech/product team for the same
  • Creates service requests within the supplied Customer Relationship
  • Management (CRM) system Data management and analysis for pattern recognition Provides direction to customers promoting online self-service and web-based solutions
  • Escalates to Technical Support unresolved customer issues Keeps up to date on client performance requirements, product line and service offerings
  • Achieves specified performance goals Additional responsibilities as required Ready to learn and upskill to a technical role Normally receives general instructions on routine work, and detailed instructions on new projects or assignments
  • Will be expected to work independently
  • Problem-solving and troubleshooting skilled Customer Focused Self-driven and independent and able to manage own time, goals & objective People-oriented and a team player Strong communication skills, and ability to build and maintain internal and external relationships Ability to work and perform under pressure
  • Skills Required Fluent English
  • Additional languages are beneficial
  • Prior experience in technical project delivery or support is beneficial

More Info

Job Type:
Permanent Job
Industry:
Software
Role:
Technical Support Engineer
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Kazam

Kazam provides end to end Electric Vehicle charging solutions for Office Spaces, Apartments, Restaurants, Shops and anyone who has an idle parking spot. We aim to play a leading role in electrification of mobility in India.

Job ID: 123038845

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Last Updated: 06-03-2026 07:36:51 AM
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