Associate Product Manager- Payments

You will work closely with senior product managers, engineering, design, data,

operations, and external partners to deliver a seamless, secure, and high-converting

payment experience. You will primarily contribute to execution, analysis, and

incremental improvements of payment and UPI flows, while gradually taking more

ownership as you grow.

Key Responsibilities

Assist in maintaining the product roadmap and backlog for payments and UPI in

line with the direction set by senior product leaders.

Support the definition and optimisation of UPI and payment flows across

onboarding, authorization, success/failure, refunds, settlements, and disputes

under guidance.

Draft clear PRDs, user stories, and acceptance criteria with reviews from senior

PMs, and coordinate with Engineering and Design to ensure timely, high-quality

delivery.

Use dashboards and tools such as Excel or BI tools to monitor funnel

performance, success rates, and drop-offs, and support simple A/B tests or

experiments to improve conversion.

Help manage integrations and daily interactions with external partners like PSPs,

banks, gateways, and aggregators, especially around SLAs and production

issues.

Participate in monitoring system health and reliability, helping coordinate with

engineering and operations to quickly diagnose and resolve incidents.

Prepare concise product reports, dashboards, and updates for leadership and

cross-functional stakeholders.

Stay updated on key trends in the payments and UPI ecosystem and share

relevant insights with the team as input into product thinking.

Required Qualifications

14 years of experience in product management, business analysis, or

operations role in a fintech environment.

Some exposure to payments or fintech (for example UPI, cards, net banking,

wallets, etc. ).

Comfort working with data using Excel ; familiarity with SQL or BI tools is an

advantage but not mandatory.

Experience contributing to the launch or improvement of any user-facing

product or internal tool.

Ability to write clear documents, break down problems into smaller parts, and

prioritize tasks with support from senior PMs.

Good to Have

Experience collaborating with payment gateways, aggregators, banks, or PSPs in

any capacity.

Basic understanding of concepts like refunds, settlements, disputes, and fraud

or risk controls.

Exposure to other payment methods such as cards, net banking, wallets, BNPL,

or recurring payments.