Job Description
Job Purpose
ICE Mortgage Technology, a division of ICE is the leading cloud-based platform provider for the mortgage finance industry. ICE integrates best-in-class solutions, optimizes every stage of the loan life cycle and continues to transform the housing finance and homeownership experience. Visit IceMortgageTechnology.com to learn more.
Data and Document Automation is an omnichannel mortgage automation solution that automates key business processes for lenders, investors, and servicers. We are looking for a motivated team member to work on the platform to help lenders accelerate their loan operations.
At ICE, Associate Product Manager plays a critical role in realizing the product vision. The ideal candidate is customer focused, self-starter, independent, enthusiastic, strong team player and business outcome oriented.
Responsibilities
- Leads and manages requirements gathering and analysis activities by working with stakeholders, developers, QA analysts and internal/external customers.
- Elicits, captures, analyzes, refines, articulates and documents business requirements, epics, user stories, acceptance criteria and software documentation via approved processes.
- Ensures that requirements meet business objectives while balancing compliance, security, technical feasibility and sustainability.
- Ensures that business objectives and requirements are fully understood by the technical and other stakeholders before solutions are designed and implemented.
- Participates in Agile cadence such as Scrum standup meetings, backlog grooming sessions, review and retrospective meetings to ensure successful execution.
- Synthesizes complex information into concise, readable, unambiguous language.
- Drives and assists with product backlog maintenance and grooming.
- Collaborates closely with Product Managers, UX Designers, Engineers, Quality Assurance Engineers, Product Marketing and other internal stakeholders.
- Support Sales, Client Management and Technical Support with escalations.
Knowledge And Experiences
- Solid understanding of software development lifecycle and Agile development processes. Preference for extensive agile experience
- Proven experience creating user stories, acceptance criteria, design documentation, process flows and wireframes to clearly communicate a set of functional requirements.
- Strong business requirement analytical skills with the ability to produce clearly articulated requirements and documents.
- Strong understanding of iterative software development.
- Demonstrated interpersonal and leadership skills required to interact with staff, colleagues, management and internal/external customers.
- Attention to details to include ability to follow written and verbal directions and error free written communication
- Manage multiple projects and priorities, tasks and coordinate various channels of communication at the same time
- Flexible and able to adapt to a fast-paced, rapidly changing environment
- Undergraduate degree required - Computer science preferred, but can be combination of some CS knowledge with business
- Proficiency in working with data formats such as JSON, XML, and API request/response structures.
- Comfortable understanding and explaining technical workflows, including system integration patterns, Business events and API endpoints.
- Mortgage industry or financial services industry experience preferred
