Associate Product Manager - B2B

Role: Associate Product Manager - B2B Darwin

Location: Bengaluru [In-Office]

Experience: 23 years

About ClickPost

ClickPost is Asia's largest logistics intelligence platform, helping brands like Walmart, Nykaa, Meesho, Adidas, and others improve post-purchase and logistics operations.

Founded in 2015, we've been profitable for the last five years, backed by top-tier investors, and growing 2x year-on-year.

ClickPost operates at the intersection of massive scale, cutting-edge technology, and deep domain complexity.

Our culture is built on transparency, ownership, learning, and velocityreflected in the number of ex-founders who choose to build here.

About Darwin-B2B

• Darwin is a fast-growing vertical within ClickPost focused on transforming B2B logistics in India. The current ecosystem is manual, fragmented, and inefficient, leading to cost leakages and operational drag.
• Darwin's mission is to build a seamlessly automated, intelligent B2B logistics network. In just 1.5 years, Darwin has grown 10x and today works with enterprises like Reliance Fashion, Decathlon, Acer, and Spykar.

About the Role:

• This is a high-ownership APM role for someone who wants to learn about a product by doingacross discovery, execution, and delivery.
• You will work closely with senior PMs, engineers, customers, sales, and ops teams, owning outcomes end to end rather than just writing specs.

What You'll Work On:

Your role is to make the best product possible and provide real value- (increased efficiency or cost savings to customers). Some of the projects that you might be working on:

• Invoice Reconciliation: Automated detection of discrepancies in carrier invoices worth lakhs
• AI POD Verification: AI-led extraction and validation of Proof of Delivery documents
• Dispatch Management: Tools to digitize and streamline enterprise dispatch operations

Key Responsibilities:

• Own product discovery for assigned problem areas by leading customer calls, defining requirements, and mapping end-to-end operational workflows
• Drive prioritization inputs by synthesizing customer pain points, business impact, and technical constraints to influence roadmap decisions
• Own pre-sales product engagements including demos, API walkthroughs, and prospect-specific solution design in partnership with sales
• Act as the product owner for onboarding and customer success, unblocking teams, resolving product gaps, and driving faster customer adoption
• Serve as the quality owner for releases by leading rigorous UAT, validating real-world edge cases, and ensuring production readiness with engineering
• Analyze product usage and operational data to identify inefficiencies, improvement opportunities, and high-impact product bets
• Build internal tools, automations, and workflows that materially reduce onboarding time and manual effort

Skills:

• You MUST have High Agency which means you are proactive and can take actions without being told what to do.
• Strong systems thinking with the ability to reason about trade-offs and second-order effects
• Structured problem-solving- able to breakdown complex problems and reason from first principles
• Comfort working with APIs, Postman, debugging, and QA processes
• Ability to build internal tools using modern AI tools (Claude, Cursor, Lovable, etc.)
• High bar for UI/UX, product taste, and clarity
• Proficient in prompt engineering and AI-first workflows
• Clear written and verbal communication
• Curious, humble, ambitious, and comfortable operating in ambiguity
• Creative, resourceful, and willing to hustle when required

Required Qualifications

• Bachelor's degree in Engineering from a top-tier institution
• 2-3 years of experience in a fast-paced environment
• Demonstrable hands-on use of AI tools (side projects or production work mandatory)
• Prior exposure to logistics or supply chain is a strong plus
• Comfortable visiting warehouses and working close to on-ground operations

What You Can Expect:

• Ownership and autonomy: You will have immense ownership and responsibility. You own and drive the execution.

Culture:

• We value velocity in all things we do. You would be expected to move fast, experiment and be updated with the newest technologies
• We give a lot of ownership to our people. There is no micro-management, and you would be expected to own projects end to end
• We have seen people grow super-fast at ClickPost when they focus on the impact of the work, are detailed in their way of working and are willing to take risks
• Our team thrives on transparency.

Compensation: We offer a competitive salary with performance bonus.

Benefits:

• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsite
• Company laptop and devices
• Maternity and paternity benefits