Associate Process Manager Roles & responsibilities:
- Independently handle clients and client calls– establish self as a valued partner.
- Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
- Build domain expertise and lead from the front.
- Help knowledge management endeavour by sharing process knowledge and best practices within the teams
Functional & Technical Skills:
- Bachelor's Degree in B. Com /BBM or Master's Degree in M.Com/MBA/PGDM
- 3 to 5 years of experience and knowledge of Investment Banking Operations.
- Should be good with logical and quantitative abilities to derive information from data.
