Role Summary
The Linux L3 Engineer acts as the highest level of operational support within the organizations Linux infrastructure team The role involves handling complex incidents escalated from L2 ensuring environment stability performing deepdive analysis and driving automation and optimization initiatives The engineer will also be responsible for mentoring L2 engineers maintaining documentation and ensuring adherence to best practices across RHEL SUSE and Ubuntu environments
Key Responsibilities
- Manage and resolve highpriority incidents and complex escalations received from L2 support
- Administer and maintain enterprisegrade Linux systems across RHEL SUSE and Ubuntu platforms
- Perform root cause analysis for recurring or critical issues and implement longterm corrective actions
- Handle OSlevel patching security updates kernel upgrades and configuration tuning
- Design plan and implement performance optimization and capacity management strategies
- Automate repetitive system tasks and configuration using shell scripting or configuration management tools
- Collaborate with network storage and cloud teams to support integrated technical environments
- Create and maintain technical documentation process manuals and troubleshooting guides
- Provide technical guidance mentoring and training support to L2 engineers
- Ensure adherence to ITIL processes and participate in change problem and incident management
- Participate in shift rotations ensuring coverage for 24x7 operations across environments
Required Skills Experience
- Advanced handson experience with Linux operating systems especially RHEL SUSE Linux Enterprise Server SLES and Ubuntu
- Expertise in system performance tuning process management and troubleshooting of critical production issues
- Proficiency in scripting languages such as Bash Python or Perl for automation
- Strong knowledge of system services boot processes and kernel parameters
- Experience with configuration management tools like Ansible Puppet or Chef
- Familiarity with virtualization and cloud technologies VMware AWS Azure or OpenStack
- Proficient in managing file systems EXT4 XFS NFS LVMs and backup environments
- Experience with enterprise monitoring tools such as Nagios Zabbix or Prometheus
- Understanding of security policies hardening standards and system compliance
- Proven track record in managing largescale Linux deployments in production environments
Key Competencies
- Excellent documentation skills to maintain technical reports root cause analyses and knowledge articles
- Strong communication and clientfacing skills for handling technical discussions and status reporting
- Ability to lead and drive P1P2 incident calls under pressure while coordinating between multiple teams
- Leadership capabilities for mentoring guiding and supporting L2 engineers
- Analytical thinking problemsolving aptitude and proactive approach toward system improvements
Certifications Qualifications
- Bachelors degree in Computer Science Information Technology or related discipline
- Certifications such as RHCE SLES Certified Engineer or LFCE preferred
- ITIL Foundation certification is an added advantage
- L3 LINUX
- Experience Required: 11 to 15 Years
- Location: Hyderabad
This job is provided by Shine.com
