Associate operations

We are seeking detail-oriented and experienced professionals for Associate Operations.

Immediate Joiners Preferred

Apply:Click Here

Location: Hyderabad (Work from Office)

Experience: 3 to 5 Years

In this role, you'll:

• Validate and reproduce production issues across Mobile (iOS/Android) and Web platforms
• Investigate bugs to identify root causes and eliminate duplicate reports
• Prioritize defects based on business impact, severity, and customer experience
• Route issues to the right engineering teams and drive them through resolution
• Verify fixes after deployment and ensure successful closure
• Analyze recurring and auto-resolved bugs to improve product quality and reduce technical debt
• Collaborate with Product, Engineering, Support, and QA teams to streamline the triage process

What makes you a great fit

• 3 to 5 years of experience in Bug Triage, QA, Technical Support, or Production Operations or Incident Management.
• Hands-on experience validating and reproducing production issues across Web and Mobile applications
• Strong analytical, root cause analysis (RCA), and problem-solving skills
• Ability to prioritize defects based on business impact and technical severity
• Experience with bug tracking tools such as Jira, service now, Zendesk or similar tools.
• Good understanding of SDLC, defect lifecycle, and release management
• Strong stakeholder management, communication, and cross-functional collaboration skills
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment

Join us in ensuring exceptional product quality by driving efficient bug triage, faster issue resolution, and seamless collaboration between users and engineering teams.

About Indium - Click Here

Indium Tech is a next-gen digital engineering company driving innovation across Application Engineering, Generative AI, Data & AI, Cloud & Product Engineering, Intelligent Automation, Low-Code Development, Gaming, and Quality Engineering.

With over 25 years in the industry and a vibrant team of 5,000+ professionals across India, Indium is trusted by global enterprises to deliver cutting-edge digital solutions. Our expertise has earned us recognition from Forbes as one of the Top AI Products and Clutch as a Top Data Analytics Company, and ISG as a Strong Contender in Data Science Services.

We're proud to be Great Place to Work certified and ranked on the Inc. 5000 list of America's fastest-growing companies.

#Hiring #Triager #BugTriage #ProductionSupport #QualityAssurance #Debugging #RootCauseAnalysis #DefectManagement #MobileTesting #WebTesting #Jira #SDLC #Operations #HyderabadJobs #WorkFromOffice #JoinIndium