Associate-Operations & Analytics

Job Title: Associate

Location: Gurgaon

Experience :2+ Years

Role Overview:

● Will run the operational backbone of Cuemath's tutor hiring and training funnel (MathFit Campus) — agreements, payouts, interview data and induction logistics.

● Owns funnel analytics across the ATS and hiring tool, publishing a weekly report/audit and flagging where efficiency is off.

● Maintains and debugs the AI tools and automations that power the funnel, using LLM APIs, scripts and Google Sheets.

Key Responsibilities:

1-Operations

● Manage monthly agreements and payouts for interviewers and buddies.

● Maintain interview data — interviewer-wise capacity, feedback forms, drive links, Scout records.

● Run induction logistics — MathFit Training Academy invites, calling sheet, attendance, registration forms for inducted trainees, TCW + ONA, Immersion.

● Trigger email and WhatsApp campaigns; handle manual triggers for T2T (Mettl) and DBID creation.

● Support data migration, terminal-stage and cooling-period definitions with the tech team.

Analytics

● Tracks analytics in the ATS and hiring tool — views, dashboards and maintenance.

● Publish a weekly funnel report/audit: conversion vs targets, what is breaking, trends.

● Track top-of-funnel — outreach, UTMs, channel mix and channel performance (volume and quality).

● Surface qualitative retention insights from buddies, team members and graduates.

● Flag funnel inefficiencies early with a recommended fix.

2-AI Building & Debugging

● Build and maintain lightweight tools, dashboards and processes to automate operations and tech support queries on tool.

● Analyse Flag with trackers — when outputs drift or break.

● Use AI for faster analysis — data cleaning, transcript mining, rubric alignment checks.

Requirements:

● Bachelor's Degree in Mathematics, Technology, Business or a related field.

● 2+ years of experience in operations, analytics or programme management; ed-tech or high-volume hiring preferred.

● Strong proficiency in Google Sheets / MS Excel and SQL; able to read a funnel and spot what is off.

● Hands-on experience with LLM tools (Claude, ChatGPT, APIs) and basic scripting (Python/JS) — has built working automations, not just prompts.

● Reliable on recurring, detail-heavy work (payouts, agreements, attendance) with zero misses.

● Strong communication, analytical and problem-solving skills; flags issues with context and a proposed fix.

● Passion for education and a growth mindset.