What you become a part of:
We are seeking a data-driven supply chain professional to manage pharmacy replenishment norms and distribution planning for our network of company-owned pharmacies in Africa. Based in India, this role will be responsible for designing replenishment frameworks, setting stocking norms, analyzing demand/sales data, and monitoring compliance by the in-country distribution teams.
The role is central to ensuring product availability, minimizing expiries, and driving supply chain efficiency in our retail pharmacy network.
What to expect:
Replenishment Norms & Frameworks
- Define and continuously refine stocking norms, safety stock levels, and replenishment cycles for each pharmacy based on sales velocity and product criticality.
- Develop and maintain guidelines for assortment management and seasonal demand variations.
Data Analytics & Insights
- Analyze pharmacy sales, consumption, and stock movement data to create replenishment models and forecast requirements.
- Track KPIs such as stock-outs, fill rates, inventory turns, and expiries across the pharmacy network.
- Provide actionable insights to country supply chain and operations teams to improve availability and reduce waste.
Performance Monitoring & Governance
- Monitor adherence of local distribution teams to defined replenishment norms.
- Highlight exceptions (stock-outs, excess stock, expiries) and initiate corrective action with in-country stakeholders.
- Drive standardization of replenishment processes across geographies.
Collaboration & Business Partnering
- Work closely with Demand Planning, Sales Operations, Finance, and Quality teams to align replenishment strategies with business objectives.
- Support country supply chain managers with data-driven decision-making and performance dashboards.
- Act as the central supply chain control tower for last-mile pharmacy replenishment.
Essential qualifications, experience, and skills:
- Graduate / Post-graduate in Supply Chain, Operations, Data Analytics, or related field. MBA preferred.
- 45 years of experience in supply chain planning, retail replenishment, or distribution analytics, preferably in pharma retail, healthcare distribution, or FMCG retail.
- Strong skills in data analysis, forecasting, and inventory modeling.
- Proficiency in ERP systems and advanced Excel/Power BI (SQL/Python/R a plus).
- Understanding of pharma retail compliance (expiry, batch management, FEFO) is desirable.
Key Skills
- Analytical and structured problem-solving.
- Strong data modeling and dashboarding ability.
- Business acumen in balancing availability with working capital.
- Ability to influence stakeholders remotely across geographies.
- Discipline in process design and governance.
Success Measures / KPIs
- Accuracy of replenishment norms and models.
- Stock availability at pharmacies (% fill rate, stock-out rate).
- Inventory turnover vs. expiry losses.
- Adherence to replenishment norms by country operations teams.
- Improvement in forecasting accuracy and working capital efficiency.
Work Environment:
- This position is based in an office environment with occasional travel to manufacturing sites, suppliers, and other company locations as required.
- The role may require extended hours during peak periods or in response to urgent supply chain issues.
