Associate Manager

Associate Manager, Talent Sourcing (GBS)

About Randstad Enterprise

As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward. Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set.

● Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.

● We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company.

● We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand.

● We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.

About Team

Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results. We are a global group that values collaboration, open communication, and a supportive work environment. Our team is responsible for Full Life Cycle Recruiting and Recruiting Operations for partnering with a global fortune-500 client and we take pride in the important role we play in achieving the goals of our client's business.

We are a diverse group with a range of skills and backgrounds, and we believe that our differences make us stronger. We are committed to fostering a culture of learning and growth, and we encourage each other to take on new challenges and develop our skills. We believe in working hard and having fun, and we enjoy celebrating our successes together as a team.

Purpose of the role

• Develops sourcing strategies that enhance the experience for blue collar workers, ensuring a personalized approach to project-based job opportunities

• Works closely with the clients hiring teams, ensuring all KPIs and SLA requirements regarding order-based sourcing and talent conversion from passive candidates are met

• Monitors and analyzes recruitment metrics and data to identify areas for improvement and optimize the recruitment process for passive and active candidates, considering blue-collar workers with limited online presence

• Stays informed of industry best practices and trends in the career/ hiring space of blue-collar placements, continually assessing where Randstad can tap into project-based jobs

• Leads sourcing activities/projects and drives to meet the key metrics goals as set by leadership, focusing on proactive engagement and headhunting of passive talent

• Drives continuous improvement initiatives aimed at enhancing sourcing efficiency and effectiveness

• Manages candidates and ensures that the most qualified candidates are shortlisted for clients short-term engagements.

SLA & KPI Management: You will track the team's daily and monthly hiring targets. You'll look at the data to make sure candidates are moving through the hiring stages quickly and efficiently. Capacity & Demand Planning: You will look at incoming hiring requests and assign work to your team fairly, making sure they can handle sudden rushes of new job openings.

Upskilling & Mentorship: You will coach and train your team members to improve their sourcing skills, teaching them how to find hard-to-reach tech professionals.

Advanced Sourcing Frameworks: You will build smart plans to find passive candidates (people who aren't actively looking for a job) for complex IT roles like Cloud, Infrastructure, and Security.

AI & Tech Stack Optimization: You will guide the team on how to best use modern recruitment tools, databases, and AI sourcing technology to work faster and smarter.

Process Agility & Continuous Improvement: You will find ways to fix delays or blockers in the sourcing process so everything runs smoothly and quickly

Client & Stakeholder Management: You will work closely with Kyndryl's hiring managers, sharing updates regularly, building strong relationships, and making sure we meet their expectations. Quality Assurance: You will check the quality of candidates your team finds to ensure only the best-vetted profiles are sent to the client.

Grade Descriptor

• Good understanding of procedures and concepts within own discipline and knowledge of these elements in other disciplines

• Provides management and operational oversight to large and/or moderately complex business or technical support team members, potentially including work leaders

• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors/team leaders

• Responsible for end results of the team

• Provides input on resource planning, guidelines, processes and procedures

• Solves problems guided by policies and procedures; receives guidance from manager