Associate Manager

Role:

• Contributes to setting the performance objectives for own team, regularly monitoring workload and progress

• Drives initiatives to improve candidate feedback mechanisms, ensuring the recruitment process for operational roles is responsive to candidate's needs, especially in addressing income continuity and security

• Provides guidance to the team on the design of accurate job descriptions for operational roles that reflect both the role requirements and the company's culture

• Partners with industry associations and local networking events to engage with contingent workers in the area of logistics, industrial and skilled trades, contact center, hospitality, and retail

• Ensures the implementation of advanced analytics and reporting frameworks to track recruitment metrics within Enterprise, enabling data-driven decision-making and strategic adjustments

• Streamlines recruitment processes for permanent and contingent workers in operational roles, identifying bottlenecks and implementing changes to reduce time-to-hire without sacrificing quality

• Leads automation initiatives to reduce manual processes in recruitment, improving efficiency and scalability within Enterprise

Grade Descriptor

• Good understanding of procedures and concepts within own discipline and knowledge of these elements in other disciplines

• Provides management and operational oversight to large and/or moderately complex business or technical support team members, potentially including work leaders

• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors/team leaders

• Responsible for end results of the team

• Provides input on resource planning, guidelines, processes and procedures

• Solves problems guided by policies and procedures; receives guidance from manager