Associate Manager, Learning & Development

We are seeking a dynamic and experienced Learning & Development (L&D) Manager to lead the design, delivery, and management of innovative learning programs.

Responsibilities:

• Design and implement end-to-end learning strategies aligned with IT competency frameworks and business transformation goals
• Collaborate with technology and business leaders to assess skill gaps and deliver scalable learning interventions
• Create interactive, engaging training content suited to various learning styles and audience levels
• Design multimedia assets (videos, eLearning modules, infographics, guides) using tools such as Articulate, Adobe Creative Suite, Camtasia, etc.
• Proofread and edit learning materials to ensure clarity, consistency, and alignment with brand standards
• Manage and optimize the Learning Management System (LMS) to ensure seamless learning experiences
• Handle course uploads, learner data, assessments, tracking, and certification workflows
• Generate analytical reports on learner engagement, progress, and program effectiveness
• Coordinate and deliver classroom-based and virtual instructor-led training sessions
• Develop facilitator guides, participant handbooks, and feedback mechanisms
• Define learning KPIs and regularly evaluate program effectiveness and ROI
• Build dashboards and reports on completion rates, learner feedback, and engagement levels
• Present insights and recommendations to stakeholders for continuous improvement
• Own and maintain the annual and quarterly training calendar across functions
• Manage onboarding programs, skill enhancement tracks, leadership development, and compliance trainings
• Draft internal communications, newsletters, and campaigns to promote learning initiatives and drive participation
• Partner with business and HR leadership to identify current and future capability needs
• Contribute to the evolution of the L&D strategy, learning roadmap, and culture-building initiatives

Requirements:

• Bachelor's/Master's degree in Education, Human Resources, Organizational Psychology, or a related field
• 9+ years of progressive experience in Learning & Development, ideally in technology-led organizations
• Hands-on experience with LMS platforms (e.g., Cornerstone, Moodle, TalentLMS)
• Proficiency in instructional design methodologies (ADDIE, SAM) and tools (Articulate, Adobe Suite, Camtasia)
• Excellent verbal and written communication, proofreading, and stakeholder management skills
• Strong analytical and presentation skills with experience using data to influence decisions
• Ability to manage multiple learning programs and meet tight timelines