Associate Manager, Investor Services

Associate Manager, Investor Services

Locations: Singapore | Hybrid

Get To Know Us:

SS&C GlobeOp is a leading provider of cloud-based fund services, technology and mobility-enabled infrastructure for hedge funds, fund of funds, private equity, and managed accounts With a base of fund strategies that include fixed income, volatility and active trading, we offer: Middle office, accounting and management products · Tax services for hedge funds, fund of funds and private equity funds · Derivatives processing, valuations agent, syndicated bank loans processing · Regulatory and analytics services · Managed services IT/data center and business process outsourcing · All available on a stand-alone basis to institutional clients

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 2 minutes walk from Raffles Place MRT
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave and Well-Stocked Pantry
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Education: Paid further education opportunities for employees who are eligible
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

What You Will Get To Do:

Assistant Manager in Investor Services team is responsible to provide a spectrum of Transfer Agency servicing to our clients. Individual appointed to this position will have to deliver the highest service level to clients and ensuring compliance with internal policies and procedures.

• Review/Process the investor transactions and TA NAV packs. Make sure all the investor document and transaction approval are in place before we distribute the correspondent investor reports to investor.
• Review/process on investor related payments including the subscription and redemption funding transfer, capital call, distribution and dividend payments.
• Supports KYC process including new investor onboarding, conducting CCD ongoing reviews, trigger event, documentation checking, AML and sanction risk assessment; Handle outstanding/incomplete CDD documents, escalate and obtain approvals as per the relative AML policy and procedure;
• Ensure all the fund settings, investor and transaction records are up-to-date and accurate all the time.
• Deliver all the required reports to fund managers as per the agreed timeframes;
• Timely response to the enquiry from fund managers, investors and auditors etc;
• Assist on new client onboarding; make sure all internal setup meet the need of the clients.

What You Will Bring:

• Minimum 3 years experience in Transfer Agency/Investor Services; preferably in hedge funds.
• Excellent communication and client services skills, ability to work within a team toward timely and accurate production.
• Mandarin speaking is an advantage.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.