What will you do as an Associate Manager - HR Operations:
- HR Operations & Employee Lifecycle
Manage complete employee lifecycle operations onboarding, documentation, confirmation, transfers, exits, and final settlements
Ensure accurate maintenance of employee records and HRIS data
Drive seamless onboarding and exit experiences
Own monthly payroll processing in coordination with payroll vendors/finance
Ensure accuracy in salary structures, reimbursements, deductions, and statutory payouts
Support annual compensation cycles, increments, and bonuses
Ensure compliance with all applicable labor laws and statutory requirements (PF, ESIC, PT, Gratuity, Shops & Establishments, etc.)
Manage audits, inspections, and statutory filings
Keep HR policies updated as per regulatory changes
- HR Policies & Process Excellence
Design, implement, and update HR policies, SOPs, and guidelines
Identify gaps and drive process automation and operational efficiencies
Act as the escalation point for HR operations issues
- Employee Experience & Engagement
Handle employee queries related to payroll, policies, benefits, and HR processes
Partner with HRBPs and leadership to resolve employee concerns effectively
Support engagement initiatives from an operational standpoint
- Vendor & Stakeholder Management
Manage HR vendors
Coordinate with Finance, Legal, IT, and Admin teams for seamless HR delivery
Lead and mentor the HR Operations team
Set SLAs, review performance, and build operational capability
What are we looking for:
- 4 - 5 years of relevant experience
- Proven experience in HR Operations in a growing, mid-size company with a strong focus on performance and compensation
- Understanding of general human resources policies and procedures
- Must have handled the entire appraisal cycle
- Good knowledge of employment/labor laws
- Outstanding knowledge of MS Office, HRMS
- Strong initiative. We are looking for a self-starter who successfully sees projects through to completion
- Experience handling sensitive employee experiences with discretion and confidentiality
- Excellent communication and people skills
- Aptitude in problem-solving
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
