Associate Manager - F&A Services - Collections - Chennai

Key Responsibilities:

• Lead and oversee daily operations of credit assessment and collections for assigned customers or regions.
• Monitor receivables aging reports and proactively follow up on overdue accounts.
• Evaluate customer creditworthiness, recommend credit limits, and manage blocked orders.
• Resolve escalated disputes in coordination with internal teams and customers.
• Track key metrics like DSO, collection effectiveness index (CEI), and bad debt provisioning.
• Ensure timely application of incoming payments and accurate maintenance of AR ledgers.
• Enforce credit policies, support internal audits, and ensure compliance with corporate guidelines.
• Mentor and support the credit & collections team to achieve performance and process goals.

Qualifications:

• Bachelor's degree in finance, Commerce, or related field; MBA/CA Inter preferred.
• 7–10 years of relevant experience in credit and collections, preferably in a shared services or multinational environment.
• Strong knowledge of credit management, collection strategies, and AR processes.
• Hands-on experience with ERP systems (e.g., SAP, Oracle) and MS Excel.
• Excellent communication, analytical, and negotiation skills.
• Proven ability to manage teams and handle high-volume portfolios.

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