Overview
The role is responsible for delivering end-to-end Category Management analytics and insights for the UK Snacks/Grains business as part of the Global Business Services (GBS) organization. Operating as a strategic partner to the UK Category and Commercial teams, the role enables accelerated category and customer growth through high-quality assortment, space, and performance analytics.
The position plays a critical role in translating complex internal and external data into clear, commercially relevant growth stories, supporting retailer engagement, joint business planning, and category decision-making. The role combines strong analytical execution with business storytelling, stakeholder partnership, and continuous improvement of Category Management delivery within the Center of Excellence.
Responsibilities
- Category Management & Commercial Analytics
- Execute Category Management analytics for the UK Snacks/Grains category in line with agreed service charters and SLAs
- Support assortment and space analysis to identify whitespace opportunities, range optimization levers, and shelf productivity improvements across key UK retailers
- Support in creating customer-specific growth stories and performance narratives to support world-class retailer engagement and category selling
- Deliver periodic and ad-hoc Customer Business Reviews, translating data into clear insights, implications, and recommended actions
- Business Insight & Performance Explanation
- Explain category, customer, and brand performance by synthesizing multiple data sources and incorporating market context beyond the data
- Diagnose performance drivers, risks, and optimization opportunities across channels, customers, competitors, and emerging players
- Provide deep-dive responses to follow-up business questions, creating clear tables, visuals, and insight-led narratives
- Stakeholder Partnership & Delivery Excellence
- Partner closely with Reporting Leads, Managers, and Senior Managers to deliver against business partner information needs
- Manage multiple concurrent priorities, ensuring timely, high-quality delivery aligned to agreed scope, templates, and governance
- Act as a trusted point of contact for stakeholders, balancing responsiveness with analytical rigor and quality control
- Proactively identify and flag delivery risks related to capacity, tools, data availability, or process dependencies
- Process Improvement & Capability Building
- Contribute to the development and refinement of Category Management and Reporting COE processes, including workflow mapping and bottleneck resolution
- Drive simplification, standardization, and digitization initiatives in collaboration with global and sector stakeholders
- Incorporate regular feedback from end users and business partners to continuously improve outputs, processes, and ways of working
Qualifications
- Strong foundation in category management (range reviews, assortment, space planning) and understanding of distribution/shelf KPIs
- Solid analytical skills with the ability to translate data into clear, actionable insights
- Ability to manage end-to-end delivery of projects with ownership of timelines and quality
- Good problem-solving skills, able to structure and work through ambiguous situations
- Clear communication and storytelling skills to present insights in a simple, structured way
- Effective stakeholder management, with the ability to collaborate across teams and drive alignment
- Learning agility with a focus on applying new skills, tools and best practices to improve outcomes
