Associate Manager - Business Operations, Health Insurance

Key Deliverables:

• Analyze operational data and generate weekly/monthly reports
• Optimize processes across insurance business operations
• Monitor business dashboards and resolve anomalies
• Define and track KPIs to drive performance and reduce risk

Role Responsibilities:

• Collaborate with cross-functional teams to streamline workflows
• Liaise with insurance partners and internal stakeholders
• Lead operational projects to drive efficiency and automation
• Maintain detailed documentation of processes and issue resolutions