Job Description APAC
Job Title:
Associate Level 1
Date:
Department:
Custody
Location:
Chennai
Business Line / Function:
BSO
Reports to:
(Direct)
Assistant Manager
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Directorship / Registration:
Position Purpose
Network Administration APAC- , the primary responsibility of this team is to manage the ongoing/future account opening/ modifying/ closing activities for BNP Paribas Securities Services Locations and their Clients. These accounts will be managed and administered through our Sub Custodians & Cash Correspondents present in the APAC region.
An Associate in this team is to handle the process by following the SOP, assist in solving escalation cases and have a complete watch over of the entire team's on-going BAU
Responsibilities
- Act to guarantee global quality and level of service.
- Oversee the processing of Account Opening, modifications and closure.
- Monitoring of daily emails sent by the team to external agents, GC location and other internal stakeholders
- Ensures and informs the team to process the emails with extreme care due to sensitivity of information flow.
- Monitoring of DDV survey and SLA done by us for the sub-custodians.
- Monitors the yearly reconciliation process done by the team as and when the Network Manager requests.
- Participate in regular conference calls with GC locations.
- Participates in calls for SLA drawn between the GC locations and Network Admin APAC team.
- Establishing communication links with the GC locations to discuss daily operational & performance issues.
- Responsible for drafting the monthly KPI management for agreed GC locations.
- Conduct weekly meeting with the team to ensure the activities being performed are in line with the procedures and to be kept informed of what is happening round the clock.
- Responsible to schedule meeting when the team requires discussion about process update, process change etc.
- Responsible of Recruitment, training and appraisal.
- Responsible to manage HR issues and mobility management of the team.
Technical & Behavioral Competencies
- Strong knowledge in Financial markets, definition of terms used in securities services sector.
- Expertise in Using Banking Software's & overall awareness of using MS Word, Excel, PowerPoint etc.
- Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.
- Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.
A prior knowledge of various Message types that are used in the securities services industry.
Specific Qualifications (if Required)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Active listening
Adaptability
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Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Analytical Ability
Ability to understand, explain and support change.
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Education Level:
Master Degree or equivalent
Experience Level
At least 1 year
Other/Specific Qualifications (if Required)
Primary Location
IN-TN-Chennai
Job Type
Standard / Permanent
Job
OPERATION PROCESSING
Education Level
Master Degree or equivalent ( 4 years)
Experience Level
Beginner
Schedule
Full-time
