Associate IT Operations Specialist II

Assess, maintain, support, and modify existing IT solutions using standard procedures and techniques

Apply methodology to support business applications and investigate operational problems as necessary

Prepare full spectrum of specifications and user requirements

Assist higher-level specialists in developing highly complex IT solutions

Participate with cross-functional teams in issue identification, process impacts, and solution development discussions

Provide on-call technical support for end users as required

Execute assigned tasks while collaborating on IT projects and maintaining current knowledge of technologies and platforms

Other duties as assigned