Efficient, timely & accurate performance of operations and monitoring of standard & special requests by providing high quality services to our internal and external customers.
YOUR TASKS AND RESPONSIBILITIES:
- Ensure tickets assigned are processed within agreed SLA / TAT
- To meet set targets on volume and accuracy consistently
- To closely work with internal/external teams in resolving the issues / errors identified
- To support SPA/ SME in clearing the queries on time
- To identify inconsistencies / issues in the process and work with SME in resolving the same
- Good to have knowledge on financial modules of SAP
- Ensure process training completion within training period
WHO YOU ARE:
- Graduate with specialization in finance
- Should have minimum 1-2 years of AP experience
- Knowledge of Excel and ERP(SAP)
- Proficiency in data entry management
- Effective verbal, written communication and interpersonal skills
- Problem-solving skills
- Independent worker who can plan work efficiently to meet tight deadlines.
- An individual contributor, at the same time, able to work well in a big team.
- Candidates must be a responsible, self-driven as well as possess an attitude for continuous process improvement
