Associate III Software Product Management-SUPPORT SERVICES-Digital-IT

. Define and drive the product roadmap for mobile and web platforms, aligning with customer needs and business priorities.
. Lead mobile product development with a focus on performance, usability, and consistency across Android and iOS platforms.
. Champion customer experience: Ensure every product interaction is intuitive, elegant, and frictionless-balancing functionality with design excellence.
. Collaborate cross-functionally with engineering, design, data science, compliance, and business teams to deliver seamless, high-quality solutions.
. Integrate AI/ML capabilities into product experiences-such as predictive insights, intelligent automation, and personalised journeys.
. Drive agile execution: Lead sprint planning, backlog prioritisation, and iterative releases with a focus on speed, quality, and learning.
. Leverage customer insights through data analysis and targeted feedback to inform product decisions.
. Measure and optimise: Define KPIs, monitor product performance, and drive continuous improvement.